Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

EJEHIOKHIN CHRISTIANA OSEGHALE

HULL,EAST RID

Summary

Organised Administrative Officer with knack for streamlining office operations and enhancing team productivity. Coordinated multiple projects, improving workflow and reducing turnaround times. Known for fostering collaborative work environment and ensuring smooth administrative functions. Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.

Overview

16
16
years of professional experience
11
11
years of post-secondary education
1
1
Certification

Work History

Care Assistant/Support Worker

LPTC Solutions
Hull, East Riding of Yorkshire
12.2023 - Current
  • Administered medication to clients, ensuring proper health management.
  • Facilitated smooth communication between Service user and medical staff, fostering understanding and trust.
  • Aid in mobility exercises which resulted in improved physical strength among elderly residents.
  • Monitored vital signs of Service users for early detection of health complications.
  • Encouraged independence among clients whilst assisting them with tasks.
  • Assisted in daily living activities for enhanced Service users comfort.
  • Provided emotional support to clients, improving their mental wellbeing.
  • Supported with personal care tasks, promoting hygiene and cleanliness amongst Service users.
  • Prepared nutritionally-balanced meals and assisted with feeding to guarantee wellbeing of individuals under care.

Administrative officer

Oceanergy International
Lagos
11.2020 - 11.2023
  • Prioritised tasks for timely completion of projects.
  • Used Microsoft Office Suite proficiently for smooth workflow management and document creation.
  • Delegated work effectively amongst team members; encouraged shared responsibility and teamwork.
  • Coordinated travel arrangements for staff members leading to hassle-free business trips.
  • Offered administrative support to the management team resulting in enhanced operations.
  • Handled confidential documents with utmost care; ensured data security at all times.
  • Organised monthly reports to maintain record accuracy.

Network Operations Center Engineer

Uziben Nigeria Limited
Lekki - Phase 1 Lagos
04.2018 - 10.2020
  • Troubleshot connectivity issues to ensure uninterrupted service delivery.
  • Delivered training sessions, improved team knowledge on network operations.
  • Updated system configurations as per business requirements, ensured optimal performance.
  • Provided end-user support to minimise downtime.
  • Configured routers and switches to enhance network functionality.
  • Built and installed high-performing services to maintain operational performance.

Quality Assessor

ISON BPO International
Ibadan , Oyo State Nigeria
10.2015 - 03.2018
  • Facilitated staff training sessions on quality assurance procedures for higher productivity.
  • Interacted with clients for feedback collection, leading to service improvements.
  • Established robust quality control measures to ensure superior product performance.
  • Conducted regular audits, improving operational efficiency.
  • Maintained compliance with regulatory requirements and company policies.

Customer Care Representative

Communication Network Support Services Limited
Mayfair Gardens, Lagos Nigeria
12.2012 - 10.2015
  • Delivered exceptional service with timely responses to queries.
  • Fostered trust and loyalty through honest communication with customers.
  • Promoted cross-departmental collaboration for improved service delivery.
  • Oversaw training initiatives for new hires; established standard operating procedures.
  • Listened actively to offer accurate information and best solution to their needs.

Secretary

Adrobot Engineering & Technical Services Ltd
Eket - Akwa Ibom
09.2009 - 11.2012
  • Created a systematic filing system, ease of document retrieval was achieved.
  • Enhanced company communication with accurate minute-taking during meetings.
  • Fostered a welcoming environment for visitors which improved public relations image of the company.
  • Streamlined office procedures to increase efficiency.
  • Welcomed arriving visitors and directed to appropriate meeting rooms.

Education

Bachelor of Business Administration - Business Education

University of Benin
Benin City
04.2003 - 12.2007

GCSEs -

Uneah Secondary School Irrua
Irrua - Edo State
05.1996 - 07.2002

Skills

  • Assisting with personal hygiene
  • Responsive listening
  • Elderly support expertise
  • Patient safeguarding
  • Medication Administration
  • Compassionate care
  • Time Management
  • Excellent Interpersonal skill
  • Team Player
  • Analytic
  • Confidentiality and Discretion
  • Verbal and Written Communication
  • Attention to details
  • Multitasking

Certification

HSE Level1

Award in Health and Safety at work


HSE Level2

Award in Risk Assessment Practical Application


HSE Level 3

Award in Environment Awareness


References

References available upon request.

Timeline

Care Assistant/Support Worker

LPTC Solutions
12.2023 - Current

Administrative officer

Oceanergy International
11.2020 - 11.2023

Network Operations Center Engineer

Uziben Nigeria Limited
04.2018 - 10.2020

Quality Assessor

ISON BPO International
10.2015 - 03.2018

Customer Care Representative

Communication Network Support Services Limited
12.2012 - 10.2015

Secretary

Adrobot Engineering & Technical Services Ltd
09.2009 - 11.2012

Bachelor of Business Administration - Business Education

University of Benin
04.2003 - 12.2007

GCSEs -

Uneah Secondary School Irrua
05.1996 - 07.2002
EJEHIOKHIN CHRISTIANA OSEGHALE