Eirin Shanaia Mendoza Ursua

- Assist with reviewing patient medical referrals for psychological, psychiatric, and allied health services for external private providers and maintaining database or other information collection needed for therapy (psychotherapy, psychiatry, Applied Behaviour Therapy, Speech Therapy, Occupational Therapy)

- Make telephone calls or other communications with patients and families pertaining to consent for treatment, patient progress and release of information. Liaise with other departments concerning specific information required by the Multidisciplinary Team

- Prepare documents for the Multidisciplinary Team meetings and attend these meetings to coordinate referral process

- Provide awareness about various therapies and the timeliness which are appropriate

- Participate in research to enhance services

- Issue parent, teacher, and self-rating scales, monitor for completion, and score reports.

- Administer and score standard measures of cognitive, neurocognitive, and academic tests using both digital, and paper-and-pen modalities

- Conduct observation sessions and maintain clinical documentation for all client communication, direct assessment observations, and coordination of services

- Provide administrative oversight to the Clinical and Applied Behavioural Analysis Teams

- Action any administrative tasks and attend clinical meetings for both Clinical and ABA teams

- Conduct inventory surveillance and purchasing

- Manage waitlists for Psychological Assessment, Psychotherapy, and Applied Behavioural Analysis

- Verify insurance benefits, submit documentation for pre-certification, and submit documentation for health insurance claims

- Manage workflow for third party referrals

- Provide assistance and coverage to the Clinical Receptionist during periods of leave

- Provide oversight and instruction to the Clinical Receptionist and Interns

- Issue parent, teacher, and self-rating scales, monitor for completion, and score reports.

- Administer and score standard measures of cognitive, neurocognitive, and academic tests using both digital, and paper-and-pen modalities

- Conduct observation sessions and maintain clinical documentation for all client communication, direct assessment observations, and coordination of services

- Conduct inventory surveillance and purchasing

- Manage waitlist for Psychological Assessment

- Verify insurance benefits, submit documentation for pre-certification, and submit documentation for health insurance claims

- Manage workflow for third party referrals

- Provide assistance and coverage to the Clinical Receptionist during periods of leave

• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

• Provided lessons to enrolled students on their selected class times, following the class syllabus and providing additiional information and techniques
• Tested students' knowledge and understanding, and rehearsed students for upcoming recital performances, as well as performed with other teachers for opening acts
• Assisted front desk personnel on sales and queries during vacant class times

• Answered all queries of walk-in customers and answered telephone calls
• Monitored attendance of all teachers by making hourly rounds to each classroom, assigned substitutions for absent teachers, and prepared teachers’ summary of working hours for payroll generation
• Checked student tests and entered scores into student records on MS Excel