Einara Miksiene

• Boosted company reputation with excellent customer service skills.
• Led product demonstrations for increased customer understanding.
• Negotiated deals with suppliers, securing optimal prices for products sold.
• Analysed market trends to adjust our sales approach accordingly.

• Implemented rigorous financial controls, improving overall profitability.
• Regularly reviewed performance data, driving continuous improvement efforts.
• Maintained compliance with industry regulations at all times.
• Fostered a high-performance culture, resulting in increased productivity.
• Built high-performing teams to achieve organisational objectives.
• Oversaw all aspects of daily operations, ensuring smooth running of the organisation.
• Improved staff retention with robust HR policies and procedures.

• Managed team rotas to ensure efficient staffing during peak times.
• Handled difficult situations calmly resolving conflicts effectively.
• Conducted training sessions for new staff members, enhancing their skill set.
• Developed friendly relationships with regular customers which led to increased loyalty.
• Provided excellent customer service, resulting in repeat business.

• Monitored inventory levels, ordering supplies when necessary.
• Updated knowledge on food and beverage offerings regularly.
• Maintained high standards of cleanliness with diligent cleaning routines.
• Fostered a positive work environment with effective communication skills.
• Handled customer complaints, resolving issues promptly.

• Demonstrated proficiency in operating espresso machines with precision and care.
• Provided a welcoming atmosphere to customers, promoting return visits.
• Ensured customer satisfaction by providing top-quality coffee and beverages.
• Maintained cleanliness of the café area whilst preparing orders.

Had my first child while working as a barista so went on maternity leave for 10 months while working in this position.

• Provided excellent customer service to enhance business reputation.
• Ensured workplace cleanliness with regular maintenance tasks.
• Delivered orders promptly, ensuring high levels of customer satisfaction.
• Kept work areas spotlessly clean for optimal hygiene levels and consistent customer satisfaction.