Eilidh Yeaman
Falkirk
Summary
Experienced in educational support with focus on fostering student development and engagement. Capable of creating inclusive learning environments that facilitate academic growth through tailored instructional strategies. Skilled in collaborating with educators to implement curriculum and support individual learning needs.
Overview
1
1
Language
1
1
Certification
3
3
years of professional experience
Work history
Support for learning assistant (Advanced)
Falkirk Council
Larbert, Falkirk
2026.02 - Current
- Provided one-to-one assistance to struggling students for better comprehension of subjects.
- Facilitated interactive learning sessions for improved academic performance.
- Monitored student progress with periodic evaluations and feedback sessions.
- Maintained accurate records of student attendance,
- Prepared educational materials to aid individual learning processes.
- Created a positive learning atmosphere by promoting respectful interactions amongst students.
- Collaborated closely with teaching staff for the successful implementation of lesson plans.
- Worked with children with a wide range of additional support needs.
- Managed challenging and violent behaviour.
Customer Service Associate
Tesco
Falkirk
2023.09 - 2026.02
- Processed customer transactions according to established policies and procedures
- Used POS systems to calculate and complete customer orders and transactions
- Flexed between stations to cook foods, including grill, fryers, and ranges
- Maintained optimal storage procedures with proper stock rotation for freshness
- Helped kitchen operate smoothly by handling opening, closing and shift change work
- Followed portion sizes, recipe steps and food safety procedures consistently
- Retained knowledge of menu items to assist customers with beverage selections
- Prepared and served coffee, espresso drinks, blended coffees, or teas.
Student researcher
Airth nursery
Airth
2024.09 - 2025.06
- Supported children with ASN in daily nursery activities
- Piloted new initiatives to assist children e.g sensory box for autistic individual
- Worked closely with staff to address the needs of ASN children
- Build strong relationships with children and staff
- Conduct observations and identified individual learning and developmental needs
- Developed and implemented strategies to enhance accessibility and inclusivity within the educational setting
- Contributed to the evaluation of current support systems and suggested improvements for future provision
- Gained valuable experience in child development, behavioral support and inclusive education practice
Customer Service Associate
Tenpin LTD
Falkirk
2023.03 - 2023.09
- Helped senior managers run smooth operations by independently handling day-to-day requirements
- Managed daily workloads by organizing effective schedules and delegating tasks
- Directed day-to-day activities in partnership with leadership team
- Supervised employees handling cleaning, organizing and supply restocking
- Kept paperwork updated with internal standards and legal requirements
- Used POS systems to calculate and complete customer orders and transactions
- Interacted with customers, promoting excellent service and experiences to generate repeat business.
Education
Bachelor of Science - Psychology
University of Stirling
Stirling, STGScottish Qualifications Certificate - undefined
St Modans High School
Falkirk, United KingdomSkills
- Product Knowledge
- Payment Processing
- Customer Service
- Product Sales
- Food Quality Standards
- Food Preparation
- Kitchen Organization
- Cooking
- Stock Management
- Safe Chemical Handling
- Interpersonal communication
- Computer literacy
- Microsoft office proficiency
- Order fulfillment
- POS Systems
- Time management
- Decision-Making
- Stock management
- Child safety policies compliance
- Pupil advocacy
- Special education knowledge
- Behavioural management techniques
- Resilience and stamina
- Literacy support techniques
- Sensitivity to diverse needs
Certification
Duke Of Edinburgh
LANGUAGES
English
HOBBIES AND INTERESTS
Psychology, specifically forensic and educational, Fitness, Team sports (football,rugby), Volunteering, Travel
Volunteer Experience
- St Vincent de Paul society, Volunteer, Denny, 2022-03, 2022-12, Assisted in packaging meals, Thrived in fast-paced environment with energy and enthusiasm., Maintained excellent customer relationships by going extra mile to provide assistance and support to visitors in need., Participated in fundraising activities to raise money and support food bank needs., Examined food supplies to identify freshness, quality and expiry dates, avoiding spoilage., Made guests feel comfortable and welcomed by greeting in warm and friendly manner.
- Scouts, Volunteer, Denny, 2018-01, 2019-01, Encouraged children to reach full potential by using positive reinforcement techniques., Followed strict safeguarding policies and procedures, maintaining health and safety of children and staff., Monitored children's interactions with others, encouraging sharing and cooperation in safe environment., Promoted social, emotional and physical development of children, encouraging learning through supervised play., Cultivated a safe, inclusive environment, adhering to safeguarding policies and promoting wellbeing among scouts.
CAREER GOALS
Aspiring educational psychologist focused on integrating psychological principles within the education system.
DRIVING LICENCE
Category B license. Passed January 2022.
Timeline
Support for learning assistant (Advanced)
Falkirk Council
2026.02 - Current
Student researcher
Airth nursery
2024.09 - 2025.06
Customer Service Associate
Tesco
2023.09 - 2026.02
Customer Service Associate
Tenpin LTD
2023.03 - 2023.09
Scottish Qualifications Certificate - undefined
St Modans High School
Bachelor of Science - Psychology
University of Stirling