Eilidh Davidson
Glasgow
Summary
Proven performer at Waitrose & Partners, adept in enhancing customer satisfaction and streamlining store operations. Excelled in training new staff, ensuring health and safety compliance, and managing inventory with meticulous attention to detail. Demonstrated excellence in customer service and communication, significantly fostering strong customer relationships and a positive shopping environment.
Overview
1
1
year of professional experience
Work History
Supermarket Assistant
Waitrose & Partners
11.2023 - Current
- Supported store operations by assisting with opening or closing procedures as needed.
- Assisted in the training of new employees, sharing best practices and helping them acclimate to their roles quickly.
- Enhanced customer satisfaction by providing prompt and friendly service at the checkout.
- Handled cash transactions accurately while adhering to all security protocols for cash handling in place within the store.
- Maintained a clean and organized store environment, contributing to an enjoyable shopping experience.
- Addressed customer inquiries and concerns with patience and professionalism, fostering strong relationships.
- Assisted in inventory management, conducting regular counts and updating records accurately.
Education
Bachelor of Accountancy - Accountancy
Glasgow Caledonian University
Glasgow, Scotland 06.2027
High School Diploma -
Mearns Castle High School
Newton Mearns, Glasgow 05.2023
Skills
Customer Assistance
Shelf Stocking
Cleanliness standards
Health and safety compliance
Handling Complaints
Attention to Detail
Excellent Communication
Customer service-focused
Training and mentoring
Flexible Schedule
Reading
I'm an avid reader with diverse literary interests, from classic literature to contemporary non-fiction. Regularly engage with books across various genres to broaden knowledge, enhance critical thinking, and stay informed on current topics. Particularly drawn to works that challenge perspectives and foster personal growth. Active member of a local book club, contributing to monthly discussions and analyses.
Yoga/ Pilates
Passionate yoga enthusiast with a regular practice spanning 3 years. Engages in various styles including sprites and pilates, attending classes 2-3 times weekly. I find yoga instrumental in maintaining physical fitness, mental clarity, and work-life balance. I enjoy exploring different techniques and philosophies, recently delving into meditation. i apply mindfulness learnt through yoga to enhance focus and stress management in daily life.
Timeline
Supermarket Assistant
Waitrose & Partners
11.2023 - Current
Bachelor of Accountancy - Accountancy
Glasgow Caledonian University
High School Diploma -
Mearns Castle High School
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