EID GRIFFITH-SEMPER
Harmony Hall, Gasparillo,Trinidad and Tobago
Summary
Highly skilled professional with experience in operations, team collaboration, regulatory compliance, and strategic planning. Results-oriented, decisive leader with proven success in implementing effective process improvements. Competent manager of business alliances, partnerships, public relations, and high-performing teams to drive measurable results. Pragmatic and focused in dynamic and fluid environments.
Overview
33
33
years of professional experience
3
3
years of post-secondary education
Work history
Managing director
Eid's Marketing Services
Harmony Hall, Gasparillo, Trinidad
03.2013 - Current
- Managed incoming calls, emails, and chats to resolve customer concerns effectively.
- Oversaw daily operations, achieving high productivity across tasks.
- Simultaneously managed multiple projects, ensuring successful on-time delivery.
- Collaborated with team members to exceed sales targets and performance goals.
- Maintained professionalism and positivity during all customer interactions.
- Streamlined supply chain management for timely product delivery.
- Consistently completed tasks within tight deadlines.
- Fostered partnerships to expand business opportunities.
- Secured new clients through targeted marketing campaigns.
Managing Director
EIDS FRESH VEGGIES
Harmony Hall, Trinidad and Tobago
03.2018 - 05.2025
- Defined and tracked key performance indicators to measure the success of the organization.
- Negotiated contracts with external parties to ensure the best terms and conditions.
- Developed and executed business strategies to achieve short and long-term goals.
- Monitored financial performance and recommended corrective actions for improvement.
- Implemented and developed business plans to improve cost-efficiency.
- Monitored suppliers to efficiently provide needed goods and services within budgetary limits.
- Directed and coordinated activities of businesses or departments concerned with production, pricing, sales, or distribution of products.
- Set prices and credit terms for goods and services, based on forecasts of customer demand.
Authorised International Real Estate Agent
Eid's Marketing Services Ltd
San Fernando, Trinidad
03.2013 - Current
- Coordinated appointments with prospective buyers to showcase properties on the market.
- Drafted detailed descriptions of properties for online listings to attract potential buyers.
- Negotiated successful property deals by building strong relationships with clients.
- Prepared accurate legal documentation for all transactions, avoiding potential disputes.
- Established a network of contacts within the real estate industry, benefiting from mutual referrals and collaborations.
- Delivered exceptional customer service, resulting in repeat business and referrals.
Personal Secretary to Minister Paula Gopee-Scoon
MINISTRY OF TRADE AND INDUSTRIES
Port of Spain, Trinidad and Tobago
03.2015 - 03.2017
- Greeted visitors or callers to handle inquiries or direct to appropriate personnel.
- Created fliers and invitations for conferences or special events.
- Created, maintained and entered information into databases.
- Liaised between executives and employees, improving overall office cohesion.
- Facilitated smooth operation by organising staff meetings and agendas.
- Made copies of correspondence and other printed material.
- Typed and distributed meeting notes and routine correspondence.
- Opened, read, route, and distributed incoming mail and other materials and answer routine letters.
- Maintained an organised filing system, promoting easy document retrieval,.
Health safety and environment coordinator
DAMUS LTD
La Romaine, Trinidad and Tobago
01.2008 - 06.2012
- Prepared hazardous, radioactive, and mixed waste samples for transport through treatment, compaction, packaging, and labelling.
- Developed and sustained medical monitoring programmes for employee health.
- Maintained and updated emergency response plans and procedures to enhance readiness.
- Investigated ventilation, exhaust equipment, lighting, and conditions impacting employee well-being and performance.
- Conducted audits at hazardous and industrial sites, coordinating comprehensive investigations.
- Delivered safety training programmes to promote workplace awareness.
- Inspected designated areas to verify availability of fire prevention equipment and first-aid supplies.
Health safety and environment coordinator
TRINWELD CONTRACTING SERVICES
Point Lisas, Trinidad and Tobago
01.2001 - 03.2008
- Implemented safety training programs for all staff and visitors.
- Trained new personnel in security procedures, daily responsibilities and workplace expectations.
- Conducted safety audits and inspections to identify potential hazards and risks.
- Reviewed event plans to determine compliance with applicable safety standards.
- Authorized or denied visitors entering premises to promote building safety.
- Developed safety protocols and procedures to ensure a safe working environment.
- Improved policies and systems related to public safety to streamline operations.
- Analyzed incident data to identify trends in injuries, illnesses, accidents, and other hazards.
- Inspected specified areas to ensure presence of fire prevention equipment, safety equipment, and first-aid supplies.
- Recommended measures to help protect workers from potentially hazardous work methods, processes, and materials.
Business Proprietor
E&K'S FASHION
Marabella, Trinidad and Tobago
01.1998 - 02.2001
- Negotiated contracts with vendors and suppliers.
- Created achievable goals to maximize growth and improve company morale.
- Managed all aspects of business ownership and operational management, keeping business running smoothly.
- Handled cash to balance cash registers and prepare bank deposits.
- Prepared and implemented detailed budgets, managing daily expenses and maximizing profit.
- Hired and trained qualified employees to perform daily tasks.
- Developed and maintained relationships with clients and business partners.
Receptionist
LANCE MOORE HEALTH EXECUTIVES
San Fernando, Trinidad and Tobago
01.1992 - 01.1998
- Checked visitors in and directed or escorted to appropriate departments and personnel.
- Maintained detailed and accurate records of visitor requests and of calls received.
- Maintained various office or program records using secure filing system.
- Signed for incoming deliveries and notified employees of packages.
- Transmitted information and documents to customers via computer and mail.
- Complied with privacy and confidentiality policies when communicating with callers and guests.
Fitness Instructor
LANCE MOORE HEALTH EXECUTIVES
San Fernando, Trinidad and Tobago
01.1992 - 01.1998
- Instructed class in proper sequence and with safe physical education principles and techniques.
- Communicated with individuals or groups to increase participation and promote fitness philosophy.
- Promoted healthy spirit, mind, and body philosophy through fitness classes.
- Maintained participant release forms and attendance records.
- Monitored risks, contraindications, and side effects with fitness class participants.
- Taught and demonstrated use of gymnastic and training equipment, such as trampolines, and weights.
- Administered emergency first aid, wrap injuries, treated minor chronic disabilities and referred injured persons to physicians.
- Provided students with information and resources regarding nutrition, weight control, and lifestyle issues.
Education
Certification in NEBOSH - Occupational Safety Health & The Environment
National Examination Board in Occupational Health
Trinidad & Tobago 09.2009 - 02.2010
Diploma - Occupational Safety Health & The Environment
Cipriani College of Labour
Trinidad and Tobago 03.2006 - 03.2007
Diploma - Occupational health and Safety for the General Industry, Construction Industry -29CFR 1906
Worldwide Safety Consultants Ltd
Trinidad and Tobago 02.2006 - 02.2007
Certification in First Aid Course CPR - First Aid Course CPR
Techsafe Training & Consulting
Trinidad and Tobago 03.2009 - 03.2009
Certification in Computer Literacy - Computer Literacy
Institute of Tertiary Tutors
Trinidad and Tobago 02.2003 - 03.2004
Skills
- Mentoring and training
- Sales Leadership
- Recruitment Strategies
- Operations Management
Personal Information
Date of birth: 10/18/74
Custom
References available upon request
Timeline
Managing Director
EIDS FRESH VEGGIES
03.2018 - 05.2025
Personal Secretary to Minister Paula Gopee-Scoon
MINISTRY OF TRADE AND INDUSTRIES
03.2015 - 03.2017
Authorised International Real Estate Agent
Eid's Marketing Services Ltd
03.2013 - Current
Managing director
Eid's Marketing Services
03.2013 - Current
Certification in NEBOSH - Occupational Safety Health & The Environment
National Examination Board in Occupational Health
09.2009 - 02.2010
Certification in First Aid Course CPR - First Aid Course CPR
Techsafe Training & Consulting
03.2009 - 03.2009
Health safety and environment coordinator
DAMUS LTD
01.2008 - 06.2012
Diploma - Occupational Safety Health & The Environment
Cipriani College of Labour
03.2006 - 03.2007
Diploma - Occupational health and Safety for the General Industry, Construction Industry -29CFR 1906
Worldwide Safety Consultants Ltd
02.2006 - 02.2007
Certification in Computer Literacy - Computer Literacy
Institute of Tertiary Tutors
02.2003 - 03.2004
Health safety and environment coordinator
TRINWELD CONTRACTING SERVICES
01.2001 - 03.2008
Business Proprietor
E&K'S FASHION
01.1998 - 02.2001
Receptionist
LANCE MOORE HEALTH EXECUTIVES
01.1992 - 01.1998
Fitness Instructor
LANCE MOORE HEALTH EXECUTIVES
01.1992 - 01.1998