Restaurant Manager Peck & Yard
Chorlton cum Hardy, Manchester
2017.01 - 2019.05
Clearly and promptly communicated pertinent information to staff, maintaining knowledgeable service teams.
Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
Encouraged feedback from restaurant customers, using insights to implement positive process changes.
Interacted positively with customers, effectively promoting restaurant facilities and services.
Effectively managed payroll and HR processes, including paperwork completion for new hires and terminations.
Recognised and formally acknowledged outstanding staff performance, boosting team morale and productivity.
Maintained safe working and guest environments, reducing injury and incident risks.
Quickly identified problem situations, skilfully resolving incidents to maintain satisfaction of involved parties.
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