EGZONA MEHMETI
London
Summary
Proactive and detail-oriented professional with 8 years of experience in personal assistance, office management, and business operations, providing executive-level support across legal, HR, finance, real estate, and cybersecurity industries. Skilled in executive diary management, global travel coordination, and ensuring seamless operations. Adept at handling confidential correspondence, overseeing finances, and streamlining administrative processes for efficiency. Recognised for proactive support, workflow optimisation, and ensuring smooth executive operations in fast-paced environments.
Overview
8
8
years of professional experience
7
7
years of post-secondary education
Work History
Personal Assistant
Lightsource BP
London
07.2024 - 11.2024
- Provided executive support to the Leadership Team, managing complex diaries and scheduling across multiple time zones for up to 30 individuals.
- Organised and coordinated all travel arrangements, including flights, visas, accommodation, and ground transport.
- Processed and managed high-volume expense reports, ensuring 100% accuracy and compliance with policies.
- Spearheaded process improvements in meeting coordination, reducing scheduling conflicts.
- Assisted in onboarding processes for new hires, enhancing recruitment efficiency.
- Managed email correspondence, screening and prioritising communications for executives.
- Coordinated meetings, prepared agendas, and ensured all action points were followed up.
Personal Assistant / Office Manager
Riversafe
02.2024 - 05.2024
- Provided full PA and administrative support to senior leadership, ensuring seamless daily operations.
- Managed complex diaries and scheduling, optimising executive time management.
- Coordinated international and domestic travel, handling flights, visas, and accommodation.
- Processed and reconciled executive expenses, ensuring policy compliance.
- Supervised office management duties, maintaining supplies and overseeing facilities.
- Coordinated and prepared materials for meetings and events, ensuring smooth execution.
- Managed the office calendar, scheduling meetings and appointments for senior executives.
Personal Assistant
Knight Frank (Head Quarters)
10.2022 - 01.2024
- Provided PA support to six partners within the Capital Markets department, specialising in the Industrial team.
- Managed executive diaries, improving time efficiency and reducing scheduling conflicts.
- Organised high-profile international and domestic travel, cutting booking time.
- Led executive event coordination, enhancing engagement and logistics efficiency.
- Acted as a liaison between departments, streamlining communication and PR initiatives.
- Supported the preparation of reports, presentations, and documents for senior leadership.
- Organised meetings, managed diary schedules, and provided logistical support for events and conferences.
Admin & Referral Manager
Johns and Co
01.2022 - 10.2022
- Promoted from Senior Client Services Admin to Admin & Referral Manager due to leadership contributions, process enhancements, and expertise in financial recovery.
- Managed executive diaries, coordinating meetings and appointments for senior management.
- Organised travel bookings, accommodation, and logistics for senior executives.
- Supervised office operations, ensuring efficient workflow and team collaboration.
- Processed company-wide expenses and financial reconciliations, improving accuracy and reporting efficiency.
- Led the implementation of an improved CRM system to enhance client relationship management.
- Redesigned the referral tracking system, increasing efficiency and improving financial transparency.
- Identified and recovered over £100K in missing company funds through enhanced financial monitoring and reporting accuracy.
Senior Client Services Admin
Johns and Co
01.2021 - 12.2021
- Promoted from Client Services Admin to Senior Client Services Admin for outstanding performance and efficiency improvements.
- Coordinated department meetings, including agenda preparation, note-taking, and follow-ups.
- Assisted with onboarding and offboarding processes, working closely with HR and finance teams.
- Processed invoices, updated referral tracking, and managed CRM data for enhanced client management.
Client Services Admin
Johns and Co
11.2019 - 12.2020
- Provided administrative and PA support, handling diary management and travel arrangements.
- Assisted with client invoicing, financial reports, and compliance documentation.
- Took meeting minutes, prepared departmental agendas, and ensured action points were executed.
Paralegal
Cavendish Legal Group
05.2019 - 10.2019
- Promoted to Paralegal after demonstrating expertise in legal administration and case management.
- Assisted in preparing legal bundles and lodging documents with the court.
- Managed OS1/OS2, SDLT forms, and other legal paperwork essential for property transactions.
- Ordered and reviewed Land Registry documents such as Office Copy Entries, deeds, and leases.
- Provided case support to solicitors in conveyancing and property law, ensuring timely document preparation and filing for residential and commercial transactions.
Conveyancing Assistant
Cavendish Legal Group
08.2018 - 05.2019
- Promoted from Junior Office Assistant to Conveyancing Assistant for strong performance and attention to detail.
- Assisted in the conveyancing process, preparing contracts, reports, and mortgage documents.
- Coordinated with solicitors, estate agents, and clients to facilitate property transactions.
- Maintained legal records, ensuring compliance with industry regulations and best practices.
Junior Office Assistant
Cavendish Legal Group
02.2018 - 08.2018
- Promoted from Apprentice to Junior Office Assistant after successfully completing Business Administration Apprenticeship.
- Assisted in document management, archiving case files, and handling confidential legal paperwork.
- Coordinated with solicitors to ensure timely document preparation and submission.
- Managed daily administrative tasks, including mail distribution, office supply replenishment, and client correspondence.
Business Administration Apprenticeship (Level 2)
Cavendish Legal Group
04.2017 - 02.2018
- Undertook a Business Administration Apprenticeship, gaining hands-on experience in legal administration.
- Prepared various legal documents, including letters, statements, reporting letters, and attendance notes.
- Assisted in file completion by preparing completion statements and bills, ensuring accuracy in legal transactions.
- Provided reception cover, greeting clients and handling enquiries.
Education
Business Administration Apprenticeship - Apprenticeship
First Rung
Colindale, Barnet 04.2017 - 02.2018
Health & Social Care Level 2 -
City of Westminster College
09.2015 - 11.2016
GCSE -
Capital City Academy
09.2010 - 07.2015
Skills
KEY SKILLS
- Executive & Administrative Support
- Diary & Schedule Coordination
- Travel Planning & Logistics
- Expense Management & Reconciliation
- Confidential Document Handling
- Process Optimisation & Efficiency
- Event Coordination & Logistics
- Financial & Expense Reporting
- CRM & Document Management
- Strong Communication & Stakeholder Engagement
- Time Management & Prioritisation
TECHNICAL SKILLS
- Concur
- Condeco
- Salesforce
- Xero
- Melon
- Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)
- Google Workspace
- Microsoft Teams
- Slack
References
References available upon request.
Timeline
Personal Assistant
Lightsource BP
07.2024 - 11.2024
Personal Assistant / Office Manager
Riversafe
02.2024 - 05.2024
Personal Assistant
Knight Frank (Head Quarters)
10.2022 - 01.2024
Admin & Referral Manager
Johns and Co
01.2022 - 10.2022
Senior Client Services Admin
Johns and Co
01.2021 - 12.2021
Client Services Admin
Johns and Co
11.2019 - 12.2020
Paralegal
Cavendish Legal Group
05.2019 - 10.2019
Conveyancing Assistant
Cavendish Legal Group
08.2018 - 05.2019
Junior Office Assistant
Cavendish Legal Group
02.2018 - 08.2018
Business Administration Apprenticeship - Apprenticeship
First Rung
04.2017 - 02.2018
Business Administration Apprenticeship (Level 2)
Cavendish Legal Group
04.2017 - 02.2018
Health & Social Care Level 2 -
City of Westminster College
09.2015 - 11.2016
GCSE -
Capital City Academy
09.2010 - 07.2015
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