EGLE SERYTE
Walton Park,United Kingdom
Summary
Motivated and detail-orientated individual with desire to gain work experience and learn from administrative team. Applies methodical, problem-solving approach to challenging tasks. Learns quickly and offers strong digital skills.
Overview
20
20
years of professional experience
2023
2023
years of post-secondary education
Work history
Customer Service Specialist and Problem Solver
Amazon UK
Milton Keynes, England
01.2010 - 11.2025
- Evaluated and appraised jewellery and watches, managing returns valued up to £500K annually.
- Collaborated with Abuse Investigation Team, identify fraudulent accounts improving overall security and service quality.
- Ensured prompt reimbursement, enhancing client interactions and satisfaction.
- Audited inventory accuracy, contributing to departmental efficiency and operational success.
- Maintained detailed records, ensuring accurate data management.
- Dealt with returns and exchanges to ensure customer satisfaction.
- Fostered positive work environment through constructive feedback and open dialogue amongst peers.
- Handled confidential customer information responsibly, adhering strictly to data protection rules.
Lab technician
UK Biocentre
Milton Keynes, England
11.2020 - 01.2022
- Updated laboratory records diligently, kept track of all performed tests.
- Followed strict quality control measures, maintained reliability of test results.
- Worked overtime during peak periods to meet deadlines.
- Minimised cross-contamination by maintaining organised workspace.
- Assisted senior scientists to conduct complex experiments.
- Collaborated with fellow technicians for efficient workflow.
- Operated, maintained and calibrated lab equipment, consistently meeting accuracy and schedule targets.
- Handled sensitive information discreetly, maintaining confidentiality at all times as required by protocol.
Laboratory Technician
Thermo - Fisher Scientific
Vilnius, Lithuania
01.2008 - 01.2010
- Dispensed enzymes and buffers in clean room class D facility.
- Statistically analysed data using Navision database for effective stock control.
- Assisted senior technicians with daily duties to enhance operational efficiency.
- Ensured safety protocols were strictly followed to maintain a secure working environment.
- Improved record keeping system with attention to detail and thoroughness.
- Maintained high levels of data accuracy for smooth business operations by conducting regular database audits.
Laboratory Technician – 3 months Internship
Vilnius Food and Veterinary laboratory
Vilnius, Lithuania
01.2006 - 01.2006
- Determined pesticide residues in food and beverages using HPLC and GC-MS techniques.
- Conducted thorough analysis of reports to ensure data accuracy.
- Performed precise data entry to maintain integrity of findings.
- Kept up-to-date with latest scientific advancements to augment personal knowledge base.
- Increased laboratory efficiency by conducting routine lab tests on various samples.
- Ensured safety protocols were strictly followed to maintain a secure working environment.
Education
ESOL Skills for Life - English
Barnfield College
Luton, United KingdomIELTS - English
Kalba.lt school
Vilnius, LithuaniaBSc - Bioengineering
Vilnius Gediminas Technical University
Vilnius, Lithuania 01.2004 - 01.2008
A-Levels - Science based
Dauniskis gymnasium
Utena, Lithuania 01.1997 - 01.2004
Skills
- Technical proficiency in MS Office
- Statistical data analysis
- Attention to detail
- Proactive problem-solving
- Adaptability and quick learning
- Quality assurance focus
- Time efficiency
- Customer oriented
- Discretion and confidentiality
- Records management
- Results-driven
Affiliations
- Baking, gardening
Languages
English
Lithuanian
References
References available upon request.
Timeline
Lab technician
UK Biocentre
11.2020 - 01.2022
Customer Service Specialist and Problem Solver
Amazon UK
01.2010 - 11.2025
Laboratory Technician
Thermo - Fisher Scientific
01.2008 - 01.2010
Laboratory Technician – 3 months Internship
Vilnius Food and Veterinary laboratory
01.2006 - 01.2006
BSc - Bioengineering
Vilnius Gediminas Technical University
01.2004 - 01.2008
A-Levels - Science based
Dauniskis gymnasium
01.1997 - 01.2004
IELTS - English
Kalba.lt school
ESOL Skills for Life - English
Barnfield College