EGESA MALAJ
London,London
Summary
Experienced barista with expertise in espresso extraction, latte art, and manual brewing methods. Demonstrates exceptional organisational skills and task prioritisation to excel in high-volume environments while maintaining impeccable service standards. Adept at barista leadership, fostering team efficiency and delivering consistent quality. Committed to enhancing customer experiences through precision and innovation in coffee preparation.
Overview
8
8
years of professional experience
Work history
Head barista
The Farmers Mistress
London
10.2024 - 07.2025
- Accommodated customer preferences, resulting in increased satisfaction ratings.
- Adhered strictly to health and safety regulations whilst performing tasks, maintaining safe work environment at all times.
- Supervised daily café operations, resulting in seamless workflow and enhanced productivity.
- Streamlined operations to ensure cleanliness and organisation of bar area.
- Implemented new procedures for quicker order processing times.
- Ensured consistency in coffee quality with meticulous attention to detail.
- Exhibited comprehensive knowledge of coffee varieties for informed customer service.
- Coordinated team schedules, ensuring optimal staff allocation during busy periods.
- Collaborated closely with management on promotional strategies boosting café visibility within local community.
- Pioneered creative latte art designs, enhancing overall presentation and aesthetic appeal of products served.
- Championed high hygiene standards within café environment, promoting healthy workplace.
- Troubleshot equipment issues promptly to minimise downtime in service delivery.
- Spearheaded staff training for improved espresso machine performance.
- Managed inventory control to avoid stock shortages during peak hours.
- Controlled strict First In First Out (FIFO) inventory practices to ensure team labelled, priced and dated stock accurately and minimised food waste.
- Monitored personal and team performance, assessing quality of work, encouraging professional development and reporting insights to upper management.
- Extracted maximum flavour from each coffee bean through expert use of manual espresso machine and grinders.
- Led team to execute high volume of customer orders during peak times whilst maintaining orderly counter area, balanced till and outstanding customer service.
Head barista
My Old Dutch
London
07.2019 - 09.2024
- Implemented new procedures for quicker order processing times.
- Coordinated team schedules, ensuring optimal staff allocation during busy periods.
- Supervised daily café operations, resulting in seamless workflow and enhanced productivity.
- Troubleshot equipment issues promptly to minimise downtime in service delivery.
- Spearheaded staff training for improved espresso machine performance.
- Championed high hygiene standards within the café environment, promoting a healthy workplace.
- Maintained professional rapport with suppliers for timely delivery of raw materials.
- Collaborated closely with management on promotional strategies boosting café visibility within local community.
- Adhered strictly to health and safety regulations whilst performing tasks, maintaining a safe work environment at all times.
- Extracted maximum flavour from each coffee bean through expert use of manual espresso machine and grinders.
Barista
My Old Dutch
London, UK
04.2018 - 07.2019
- Prepare and serve a wide range of coffee beverages, ensuring consistent quality and presentation
- Maintain cleanliness and organization of the coffee bar area, including regular equipment cleaning and restocking of supplies
- Training barista Including: Smoothies, Milkshakes, Coffee specials
- Highly trained on coffee and 5 stars reviews by Area Manager
- Greeted and seated guest, providing menus and answering any preliminary question
- Took orders accurately and promptly ensuring specific customer request were communicated to the kitchen staff
- Checked on customers regularly to ensure satisfaction and promptly addressed any concern or issues
- Highly skilled and customer-focused barista with 5 years of experience in fast paced restaurant
- Committed to delivering exceptional coffee experiences through expert brewing techniques, meticulous attention to detail, and a warm, engaging demeanour
- Adept at providing personalized recommendations, ensuring customer satisfaction, and maintaining a clean and organized work environment
- Strong multitasking abilities and a passion for delivering high-quality beverages to enhance each customer's day
Barista
Nonna Rosa
London
11.2017 - 02.2018
- Demonstrated proficiency in operating espresso machines with precision and care.
- Collaborated with team members during busy periods improving workflow efficiency.
- Assisted in inventory control measures for effective stock management.
- Ensured customer satisfaction by providing top-quality coffee and beverages.
- Implemented hygiene standards throughout café premises for public health safety compliance.
- Upheld excellent relationships with regular clients fostering loyalty and repeat business.
- Managed high volume orders during peak hours maintaining quality of service.
- Trained new staff members on café operations, fostering teamwork and consistency.
- Studied and re-designed processes to improve quality of coffee and cafe products.
Skills
- Espresso extraction
- Latte art
- Manual brewing methods
- Organizational skills
- Task prioritization
- High-volume environment efficiency
- Service standards
- Barista leadership
Languages
Greek
Fluent
English
Advanced
Custom
References available on request
Affiliations
- Gym
- Music
- Travel
References
References available upon request.
Timeline
Head barista
The Farmers Mistress
10.2024 - 07.2025
Head barista
My Old Dutch
07.2019 - 09.2024
Barista
My Old Dutch
04.2018 - 07.2019
Barista
Nonna Rosa
11.2017 - 02.2018