Highly motivated and resilient individual seeking opportunities to utilise my skills and experiences to contribute effectively to a dynamic work environment.
Aiming to enhance my craft in certain aspects of work all leading to a future in medicine.
Learned the intricacies of my roles and took it upon myself to gain knowledge to ensure all customer queries and orders were handled.
Tend to work well with a team but also take it upon myself to use my own initiative when needed. I confirmed the capacity to function under intense pressure and serve customers from all backgrounds and clear up complex conditions as and once they arose.
With this job I am keen to build upon my current set of skills and learn new things hopefully to aid me in my future.
Overview
3
3
years of professional experience
6
6
years of post-secondary education
Work history
Tutor
Private Tutor
Slough
06.2021 - Current
Planned lessons to target subject weaknesses and build skills within strengths.
Applied strong knowledge of UK national curriculum to enhance attainment levels.
Harnessed technology and virtual learning to enhance student experiences.
Produced modules and adapted teaching resources for different learning styles.
Provide tutoring services for children in KS2, KS3 and KS4
Customer Service Representative
Khimaronline
Slough
07.2021 - 12.2022
Provided assistance to customers who required any sort of assistance
Assisted customers with varying questions using product knowledge and service expertise.
Handled customer complaints, providing appropriate solutions to guarantee positive outcomes.
Answered customer telephone calls promptly and improved on-hold wait times.
Shadowing Experience
Upton Court Hospital
Slough
07.2022 - 08.2022
- Observed and learned from doctors and medical professionals
- Developed an understanding of the healthcare industry and patient care
Marketing Intern
DK Tools
West Drayton
08.2020 - 08.2020
Assisted the marketing team in various tasks, including editing images for products and posting products onto amazon
Gained practical knowledge in marketing strategies and campaign execution