Summary
Overview
Work history
Education
Skills
Languages
References
Timeline
Generic

edwin zambrano

London,City of London

Summary

As a recent Civil Engineering graduate with a strong academic background, I bring practical experience in transportation systems design, structural analysis, and construction planning. During my studies, I led and contributed to projects focused on highway and traffic system design, strengthening my proficiency in AutoCAD, MATLAB, and traffic simulation tools. Driven by a passion for sustainable infrastructure, I aim to develop innovative, environmentally responsible solutions to modern engineering challenges. I’m excited to contribute my technical expertise, analytical mindset, and collaborative spirit to a dynamic and forward-thinking engineering team

Overview

6
6
years of professional experience
3
3
years of post-secondary education

Work history

Manager

La Colmena Latin Restaurant
London
01.2024 - Current
  • Achieved company growth by expanding into new markets and sectors.
  • Streamlined company operations by implementing effective management strategies.
  • Improved efficiency with a thorough organisational restructuring.
  • Established budgets for programme activities and controlled expenditure to meet targets.
  • Used multi-source data to determine sales and delivery terms for products and services.
  • Allocated teams, materials and calendar space for individual projects.
  • Increased customer engagement by devising targeted marketing campaigns.
  • Facilitated training sessions to enhance team capabilities.
  • Achieved increased market share by forging strategic alliances.

Contracts manager

S&M Cleaning Support Services
London
12.2020 - 12.2023
  • Managed multiple cleaning contracts, ensuring service delivery met client expectations.
  • Supervised and supported site managers, supervisors, and cleaning teams across various locations.
  • Conducted regular audits to maintain compliance with industry standards and health & safety regulations.
  • Implemented staff training programs to enhance service quality and operational efficiency.
  • Led cost-saving initiatives, reducing supply expenses by 15% while maintaining high standards.
  • Resolved client concerns promptly and professionally, improving customer retention rates.
  • Delivered cost savings through effective budget management.
  • Trained junior staff members on contractual policies and procedures, improving team competence level overall.
  • Conducted comprehensive contract reviews, ensuring compliance with regulations.
  • Conducted site surveys, visits and inspections ahead of deadlines.
  • Managed and updated workload tracker to plan and monitor site activities.
  • Responded to time-sensitive queries quickly for fast resolution.

Area supervisor

Odesa Cleaning Services
london, london
12.2019 - 12.2020
  • Improved customer satisfaction with consistent supervision of service delivery.
  • Facilitated conflict resolution between team members promoting a healthy working environment.
  • Maintained safe work environment through strict adherence to company rules and regulations.
  • Led training sessions, boosting staff competency and efficiency.
  • Supervised cleaning teams across multiple sites, ensuring adherence to service standards.
  • Conducted staff training on cleaning procedures and safety regulations.
  • Ordered and managed cleaning supplies, reducing unnecessary expenditures.
  • Resolved customer complaints, improving client satisfaction by 20%.

Education

Bachelor Of Engineering With Honours - Civil & Infrastructure Engineering

Kingston University
Kingston upon Thames
09.2021 - 07.2024

Skills

Technical Skills

  • Design & Analysis: AutoCAD, MATLAB, Junction 8, Microsoft Excel
  • Surveying & Modelling: Engineering surveying techniques, topographic data collection, junction modeling
  • Project Tools: PRINCE2 methodology, Gantt charts, risk management, stakeholder coordination
  • Traffic & Highway Engineering: Vertical and horizontal alignment design, junction design, traffic simulation tools
  • Structural & Geotechnical Concepts: Foundation design principles, soil mechanics, load analysis
  • Sustainable Infrastructure: Understanding of environmentally responsible design principles and sustainable materials

Soft Skills

  • Analytical Thinking: Strong problem-solving and critical analysis developed through thesis and design projects
  • Team Collaboration: Worked effectively in multi-disciplinary teams during academic group projects and student societies
  • Communication: Confident in technical writing and oral presentation, including delivering findings from a 16,000-word dissertation
  • Leadership & Initiative: Led aspects of project work and took initiative in competitions and society participation
  • Time Management: Balanced academic workload, extracurricular involvement, and independent research efficiently

Languages

Spanish
Native

References

References available upon request.

Timeline

Manager

La Colmena Latin Restaurant
01.2024 - Current

Bachelor Of Engineering With Honours - Civil & Infrastructure Engineering

Kingston University
09.2021 - 07.2024

Contracts manager

S&M Cleaning Support Services
12.2020 - 12.2023

Area supervisor

Odesa Cleaning Services
12.2019 - 12.2020

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edwin zambrano