EDWIN KIPTOO
Basingstoke,Hampshire
Summary
Dedicated support worker with expertise in social care, focusing on vulnerable clients and care planning. Experienced in basic nursing care and knowledgeable about safeguarding policies. Committed to improving client well-being and quality of life. Seeking to leverage skills in a challenging social care position.
Overview
10
10
years of professional experience
4
4
years of post-secondary education
Work history
Support worker
CARELINE SOLUTIONS LTD
Slough, West Berkshire
2024.10 - Current
- Implemented care plans set by healthcare professionals, ensuring client safety and comfort.
- Maintained accurate records of client behaviours, supporting effective care management.Helped achieve patient independence through guided tasks and activities.
- Assisted clients with daily tasks, promoting independence and well-being.
COURIER
MOTION LOGISTIC SERVICES LTD
Slough, West Berkshire
2025.08 - Current
- Delivery of packages and loads to different destinations.
- Adhered to traffic rules consistently, ensuring safe driving practices.
- Secured all packages effectively prior to transportation, decreasing loss from damages.
- Accelerated delivery times by prioritising urgent parcels.
- Loaded and unloaded goods carefully for prevention of damage.
- Processed paperwork accurately to avoid misplacement of goods.
Support worker
HOME NOT HOSPITAL
Dorking, Surrey
2025.02 - 2025.10
- Helped achieve patient independence through guided tasks and activities.
- Encouraged social integration by facilitating community involvement opportunities.
- Assured safety measures were met to prevent falls or accidents.
- Used excellent communication and interpersonal skills to engage and interact with individuals in need.
- Monitored and documented client behaviours, activities and development, aiding appropriate care plan management.
- Assisted with personal care activities such as washing and dressing, consistently promoting positive health and hygiene.
- Administered medication with rigorous planning and recordkeeping.
IT officer
CAR CITY LIMITED
Nairobi, Nairobi
2023.01 - 2024.09
- Diagnosed and troubleshot software and hardware faults to ensure smooth running of IT infrastructure.
- Developed and maintained documentation for data processes to ensure compliance and standardisation.
- Provide exceptional first-line IT support to customers
- Provided smooth communications by configuring LAN technology, wireless access points and controllers.
- Configured routers, switches and firewalls to deploy and support LAN, WAN and wireless networks.
- Analysed system and software requirements to meet operational needs.
ICT SUPPORT OFFICER
MARA RACH MOTORS LTD
Nairobi, 30
2020.10 - 2022.12
- ICT Support Services
- Offered NTSA TIMS Services
- Established and troubleshot network and data communications systems.
- Monitored company inventory to keep stock levels and databases update
- Built and maintained customer trust by maintaining ongoing communications until resolution.
IT SUPPORT ENGINEER(REMOTE)
CARE VAULT PTY LTD
MELBOURNE, AUSTRALIA
2021.11 - 2022.06
- Systems Support
- Data Engineering
- Managing Emails from system Users and Tickets on help center with appropriate solutions to posted issues.
SKILLS TRAINER
AVSI KENYA, WORLD BANK KYEOP
2019.09 - 2020.10
- Training of selected youths on life skills and business skills
- Writing detailed reports and ensuring smooth running of training sessions.
ICT SUPERVISOR
KENYA NATIONAL BEARUE OF STATISTICS
2019.07 - 2019.09
- Training of content supervisors and overseeing training of enumerators
- Troubleshooting of tablets and ensuring network connectivity of tablets
- Supervision of census activities in allocated region
- Offering logistical and technological support.
INTERN
NATIONAL HOSPITAL INSURANCE FUND
2017.06 - 2017.08
- Responsibilities
- Email and Internet Administration
- Systems administration: software installation, configuration and upgrading
- Network installation, configuration and maintenance of LAN and Wireless Networks
- Preventive and routine maintenance of computers and other ICT devices
- Web design and Maintenance
- Customer Care
- Marketing.
- Provided clerical support, addressing routine and special requirements
- Sorted, organized and maintained files
- Gathered, organized and input information into digital database
STUDENT INTERN
TAITA TAVETA UNIVERSITY
VOI , KENYA
2016.06 - 2016.08
- Responsibilities
- Networking (cabbing, switch and router configuration)
- Pc Maintenance
- Web Programming
Education
Bachelor of Science - Information Technology
Taita Taveta University
Voi, KenyaKENYA CERTIFICATE OF SECONDARY EDUCATION(KCSE) -
Kapsabet Boys High School
Kapsabet, Kenya 2010.01 - 2013.11
Primary Education - Kenya Cerificate of Primary Education
St Michaels Academy Nyamisa
Mosoriot, KenyaSkills
- Driving
- Dealing with vulnerable clients
- Basic nursing care
- Social care
- Care planning
- Safeguarding policies
Personal Information
Languages
English
Swahili
Education
Mosoriot, Kenya,Kapsabet ,Kenya,Voi, Kenya
Languages
5,5
Affiliations
- Driving
- Running
- Hiking
Timeline
COURIER
MOTION LOGISTIC SERVICES LTD
2025.08 - Current
Support worker
HOME NOT HOSPITAL
2025.02 - 2025.10
Support worker
CARELINE SOLUTIONS LTD
2024.10 - Current
IT officer
CAR CITY LIMITED
2023.01 - 2024.09
IT SUPPORT ENGINEER(REMOTE)
CARE VAULT PTY LTD
2021.11 - 2022.06
ICT SUPPORT OFFICER
MARA RACH MOTORS LTD
2020.10 - 2022.12
SKILLS TRAINER
AVSI KENYA, WORLD BANK KYEOP
2019.09 - 2020.10
ICT SUPERVISOR
KENYA NATIONAL BEARUE OF STATISTICS
2019.07 - 2019.09
INTERN
NATIONAL HOSPITAL INSURANCE FUND
2017.06 - 2017.08
STUDENT INTERN
TAITA TAVETA UNIVERSITY
2016.06 - 2016.08
KENYA CERTIFICATE OF SECONDARY EDUCATION(KCSE) -
Kapsabet Boys High School
2010.01 - 2013.11
Primary Education - Kenya Cerificate of Primary Education
St Michaels Academy Nyamisa
Bachelor of Science - Information Technology
Taita Taveta University