School receptionist North Lanarkshire Council
North Lanarkshire, North Lanarkshire
08.2009 - 06.2010
Filled in holiday request forms promptly to facilitate staff scheduling.
Maintained inventory control of office supplies, reducing waste and unnecessary expenditure.
Streamlined reception area by maintaining cleanliness and orderliness.
Coordinated parent-teacher meetings seamlessly for improved dialogue between home and school.
Created positive first impressions with professional and friendly demeanour.
Enhanced school's reputation for excellent customer service through courteous interactions with parents, students, and staff.
Provided administrative support to head teacher, enhancing efficiency at t senior level.
Updated student records regularly for accuracy and confidentiality purposes.
Organised end-of-term newsletters to keep parents informed about school activities and achievements.
Managed telephone switchboard efficiently to ensure smooth communication flow.
Facilitated smooth running of special events such as sports days or parent evenings.
Sorted mail daily for accurate distribution among staff members.
Used Microsoft Office Suite proficiently in completion of daily tasks.
Communicated effectively with teachers regarding student absences or lateness, ensuring minimal disruption to classes.
Referred complex enquiries or complaints from parents to appropriate staff members.
Handled sensitive information appropriately, maintaining strict confidentiality at all times.
Operated photocopier machines efficiently to produce necessary documents on time.
Monitored visitor access to safeguard school security measures.
Greeted visitors and complete sign-in procedures to approve school guests.
Monitored student attendance and punctuality and raised concerns with class teachers for investigation.
Answered telephone calls and resolved enquiries quickly for prompt reception service.
Sorted and distributed school mail to maintain parent, teacher and supplier communications.
Enabled smooth running of day-to-day operations by providing effective and efficient administration support.
Undertook general administrative duties, including photocopying and generating parent-teacher correspondence.
Swiftly and accurately relayed time-critical messages to parents and teachers to facilitate effective communication flows.
Performed traditional and ad-hoc reception duties, including answering phone calls, typing correspondence and monitoring site entry points.
Maintained accurate and up-to-date databases containing confidential information.
Prevented unauthorised school access by screening visitors, ascertaining their reason for visit and directing them to proper person.
Managed and maintained school accounts, collecting £[Number] in annual fees with zero error.
Oversaw and monitored daily attendance records for [Number] pupils and [Number] staff, using [Software].
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