Summary
Overview
Work history
Education
Skills
Languages
Timeline
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EDWARD SHARPE

Norwich,Norfolk

Summary

Creative and results-oriented worker with a broad range of experience in copy-writing, proofreading, content strategy, customer service, administration and teaching. A skilled communicator, both verbally and in written form with an excellent track record of building rapport with clients. Works thoroughly and with a keen eye to ensure tasks are completed with attention and care. Skilled and confident multitasker with experience working in multiple roles simultaneously . A friendly and approachable team-player who thrives in environments with plenty of learning opportunities.

Overview

12
12
years of professional experience
3
3
years of post-secondary education

Work history

Private English Tutor

Self-Employed
09.2016 - 07.2025
  • Improved students' written and verbal English skills through personalized learning programs.
  • Strengthened students' understanding of grammar rules by providing targeted instruction during individual or group sessions.
  • Increased student confidence in spoken English through consistent practice and constructive feedback during conversational exercises.
  • Improved student comprehension of complex texts by employing various teaching methods tailored to individual learning styles.
  • Established rapport with students, fostering open communication and creating a supportive learning atmosphere.

Copywriter/Proofreader

Self-Employed
03.2020 - 11.2024
  • Improved readability of texts and documents by implementing comprehensive proofreading and editing processes.
  • Provided varied and professional-quality copy for a diverse array of industries and briefs including Medical/Gaming/Software.
  • Followed client feedback and input to create handcrafted text specific to their needs or voice.
  • Supported clients with my own feedback and suggestions to improve the reach and readability of their own copy.
  • Meticulously proofed texts and documents for errors in tone, grammar and style.
  • Established strong foundations and open lines of communication with clients to ensure that myself and my clients are always in the loop.
  • Proofread and edited a published novel.

Content Writer/Copywriter

SOFTFLIX AG
04.2021 - 03.2023
  • Increased conversion rates by creating persuasive product descriptions that showcased unique features and benefits.
  • Developed creative concepts for integrated marketing campaigns that drove brand awareness and customer acquisition.
  • Optimized landing pages by crafting attention-grabbing headlines and persuasive call-to-actions that increased conversions.
  • Edited fellow writers' work for grammar, tone, style, as well as factual accuracy to uphold company standards.
  • Revamped website copy to enhance user experience, resulting in reduced bounce rates and increased time on site.
  • Elevated overall readability of published works by implementing comprehensive proofreading and editing processes.
  • Delivered original blog articles addressing industry trends which positioned the company as an authoritative thought leader.

Copywriter

Red Castle Services
06.2019 - 03.2020
  • Reviewed and edited final copy for accuracy and to correct grammar errors.
  • Consistently met project objectives by effectively managing multiple assignments simultaneously while maintaining high-quality output.
  • Created content for websites and online publications.
  • Supported SEO initiatives through strategic keyword incorporation in web content, driving organic traffic growth.

Customer Service Desk Agent

Homebase
05.2014 - 08.2016
  • Performed inbound and outbound calls with customers.
  • Entered stock and client data on the system to ensure operations ran smoothly.
  • Handled customer enquiries and complaints in a friendly and positive manner.
  • Dealt with cashing up at the end of day as well as closing down the store.
  • Administration tasks including, data entry, managing/placing orders, helping customers apply for loans.

Receptionist

Holiday Inn
09.2013 - 04.2014
  • Handled customer enquiries and requests in a prompt fashion.
  • Worked in tandem with my colleagues to deal with a variety of emergencies.
  • Managed reservations and payments on the computer system.
  • Responsible for checking clients in and out of the hotel.
  • Performed a variety of administrative duties.

Education

Video Game Art and Design - Art and Design

Norwich University of the Arts
Norwich, Norfolk
09.2009 - 06.2012

Skills

  • SEO Copywriting
  • Content Optimization
  • Proofreading & Editing
  • Content Strategy & Development
  • Google Docs
  • Microsoft Office
  • Creative Writing
  • Research & Fact-Checking
  • Accurate Data Entry
  • Client Communication & Collaboration
  • Time Management
  • Teamwork
  • Multitasking
  • Adaptability
  • Continuous Learning
  • Critical Thinking
  • Problem Solving

Languages

English
Native
Polish
Beginner

Timeline

Content Writer/Copywriter

SOFTFLIX AG
04.2021 - 03.2023

Copywriter/Proofreader

Self-Employed
03.2020 - 11.2024

Copywriter

Red Castle Services
06.2019 - 03.2020

Private English Tutor

Self-Employed
09.2016 - 07.2025

Customer Service Desk Agent

Homebase
05.2014 - 08.2016

Receptionist

Holiday Inn
09.2013 - 04.2014

Video Game Art and Design - Art and Design

Norwich University of the Arts
09.2009 - 06.2012
EDWARD SHARPE