Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Edward Salloway

Debt Caseworker
Chesterfield

Summary

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.


Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.


Experienced with client advocacy, resource coordination, and case management. Utilizes strong interpersonal skills to build trust and support clients effectively. Track record of navigating complex social service systems to achieve positive outcomes.

Overview

3
3
years of professional experience

Work History

Debt Caseworker

Citizens Advice Bureau
05.2024 - 08.2025
  • Collaborated with multidisciplinary teams for improved client outcomes and coordinated care.
  • Monitored case progress for timely completion and compliance with applicable regulations.
  • Recorded case notes and performed follow-up documentation
  • Fostered positive relationships with clients, establishing trust and open communication channels.
  • Assisted clients in developing and setting realistic goals to promote positive change.
  • Maintained high level of client confidentiality, following strict guidelines, and recommendations.

Help Through Hardship Helpline Adviser

Citizens Advice Bureau
04.2023 - 05.2024
  • Connected clients with appropriate community resources, effectively navigating complex systems on their behalf.
  • Supported clients in crisis situations by providing immediate interventions and coordinating with emergency services.
  • Advocated for clients' needs with other service providers, securing additional support and interventions when necessary.
  • Enhanced client well-being by providing comprehensive support and resources tailored to individual needs.

Volunteer Adviser

Citizens Advice Bureau
07.2022 - 03.2023
  • Developed strong relationships with clients through regular communication
  • Used strong interpersonal communication skills to convey information to others.
  • Represented organization positively and professionally while providing community with much-needed services.
  • Kept case files updated, accurate and aligned with requirements.
  • Helped clients navigate social services system and access needed resources.

Education

GCSE - Maths - B

South Staffordshire Colloege
Burton-on-Trent, United Kingdom
04.2001 -

GCSE - ICT - B

South Staffordshire College
Burton-on-Trent, United Kingdom
04.2001 -

Access To HE Diploma - Psychology - Distinction

South Staffordshire College
Lichfield, United Kingdom
04.2001 -

Access To HE Diploma - Sociology - Distinction

South Staffordshire College
Lichfield
04.2001 -

Access To HE Diploma - Health Studies - Merit

South Staffordshire College
Lichfield, United Kingdom
04.2001 -

Access To HE Diploma - History - Pass

South Staffordshire College
Lichfield, United Kingdom
04.2001 -

National Diploma Level 3 - Graphic Design - Merit

South Staffordshire College
Burton-on-Trent, United Kingdom
04.2001 -

GCSE - English - C

John Taylor High School
Barton Under Needwood, United Kingdom
04.2001 -

GCSE - English Literature - C

John Taylor High School
Barton Under Needwood, United Kingdom
04.2001 -

GCSE - Science - C

John Taylor High School
Barton Under Needwood, United Kingdom
04.2001 -

GCSE - Art & Design - B

John Taylor High School
Barton Under Needwood, United Kingdom
04.2001 -

Skills

    Issue identification and resolution

    Conflict mediation

    Proficient in Microsoft Office applications

    Written communication

    Self-awareness

    Adaptability and flexibility

    Attention to detail

    Case management

    Interpersonal skills

    Administrative management

    Problem-solving

    Excellent communication

Interests

Music

Art

Exploring new places

Architecture

Timeline

Debt Caseworker

Citizens Advice Bureau
05.2024 - 08.2025

Help Through Hardship Helpline Adviser

Citizens Advice Bureau
04.2023 - 05.2024

Volunteer Adviser

Citizens Advice Bureau
07.2022 - 03.2023

GCSE - Maths - B

South Staffordshire Colloege
04.2001 -

GCSE - ICT - B

South Staffordshire College
04.2001 -

Access To HE Diploma - Psychology - Distinction

South Staffordshire College
04.2001 -

Access To HE Diploma - Sociology - Distinction

South Staffordshire College
04.2001 -

Access To HE Diploma - Health Studies - Merit

South Staffordshire College
04.2001 -

Access To HE Diploma - History - Pass

South Staffordshire College
04.2001 -

National Diploma Level 3 - Graphic Design - Merit

South Staffordshire College
04.2001 -

GCSE - English - C

John Taylor High School
04.2001 -

GCSE - English Literature - C

John Taylor High School
04.2001 -

GCSE - Science - C

John Taylor High School
04.2001 -

GCSE - Art & Design - B

John Taylor High School
04.2001 -
Edward SallowayDebt Caseworker