Edward Rogers
WANTAGE,OXFORDSHIRE
Summary
Resourceful Administrative Professional specialising in communication and customer engagement. Delivered effective event and community planning by utilising strong organisational skills and comprehensive knowledge of health and safety compliance. Fostered positive team dynamics and enhanced guest satisfaction through creative problem-solving and a commitment to maintaining a vibrant environment.
Overview
22
22
years of professional experience
Work history
Volunteer
Red Cross
2024.02 - 2026.08
- Administered finance and banking processes, managing gift aid sign-ups, data input, stock control, and display rotation to ensure a well-organised shop and high-quality customer service.
- Cleaned up spaces after events, collecting rubbish, storing furniture and sanitising surfaces.
- Prepared premises and supplies for arriving guests.
- Maintained visitor and personnel compliance with rules and safety procedures, minimizing liability and injury risks.
Support Worker
See Ability
2024.08 - 2024.10
- This was a demanding role, which involved caring for adults with a range of complex learning difficulties. Supported individuals and small groups of people. Duties included providing personal care, supporting independence and preparing meals. A key aspect of this role was treating all residents with dignity and respect.
- Implemented care plans set out by healthcare professionals leading to improved patient well-being.
- Participated in regular team meetings, enhancing quality of care provided.
- Contributed feedback on patient progress leading to adjustments in personalised care plans.
Support Worker
See Ability
2024.08 - 2024.10
- This was a demanding role, which involved caring for adults with a range of complex learning difficulties. Supported individuals and small groups of people. Duties included providing personal care, supporting independence and preparing meals. A key aspect of this role was treating all residents with dignity and respect.
- Implemented care plans set out by healthcare professionals leading to improved patient well-being.
- Assisted in maintaining a clean environment for improved client health.
- Contributed feedback on patient progress leading to adjustments in personalised care plans.
Support Worker
Autism at Kingwood
2018.11 - 2024.01
- This was a demanding role, which involved caring for adults with a range of complex learning difficulties. Supported individuals and small groups of people. Duties included providing personal care, supporting independence and preparing meals. A key aspect of this role was treating all residents with dignity and respect.
- Actively listened to client concerns thus creating a comforting environment.
- Participated in regular team meetings, enhancing quality of care provided.
- Helped achieve patient independence through guided tasks and activities.
Volunteer
Shaw Trust - Market Place - Wantage
2017.07 - 2019.12
- Administered finance and banking tasks, including gift aid sign-ups, data input, stock control, and display rotation while maintaining shop presentation and delivering excellent customer service.
- Cleaned up spaces after events, collecting rubbish, storing furniture and sanitising surfaces.
- Prepared premises and supplies for arriving guests.
- Maintained visitor and personnel compliance with rules and safety procedures, minimising liability and injury risks.
Volunteer Coordinator
Leonard Cheshire Disability
2017.11 - 2018.03
- Managed UK and overseas volunteers to meet residents' needs. Delivered training for volunteers in alignment with company policies. Mentored and coached volunteers. Complied with regulatory requirements. To work closely with the Community Engagement Team. Provided database reports and monthly statistics.
- Developed successful recruitment strategies, resulting in a diverse pool of volunteers.
- Created a welcoming atmosphere, thus promoting a sense of belonging among volunteers.
- Organised regular meetings for improved communication amongst team members.
Support Worker
Styleacre – Wallingford
2016.10 - 2017.06
- This was a demanding role, which involved caring for adults with a range of complex learning difficulties. Supported individuals and small groups of people. Duties included providing personal care, supporting independence and preparing meals. A key aspect of this role was treating all residents with dignity and respect.
- Participated in regular team meetings, enhancing quality of care provided.
- Provided transportation for medical appointments, ensuring timely arrival.
- Provided companionship during outings contributing to an active social life for clients.
Manager - Volunteer
Mind - Market Place – Wantage
2014.04 - 2016.10
- Managed the shop daily, overseeing administration, finance, and banking tasks, coordinating volunteers and their shifts, processing gift aid sign-ups and inputting data, and controlling stock display and rotation, while maintaining presentation standards and delivering excellent customer service.
- Assisted in developing marketing materials to attract potential volunteers.
- Devised annual budget plans to fund various volunteer projects.
- Implemented new recruitment strategies, resulted in more diverse volunteer base.
Front of House/Steward
Arlington Arts Centre – Newbury
2013.01 - 2014.01
- This position involved liaising with the relieving performers and administration of the business which included sensitive and complex administration for the smooth running of the company. This administration involved working on the front of house and the marketing and advertising, and helping the departments coordinate to deliver excellent customer service.
- Assisted in event planning activities contributing to successful functions.
- Supported management in promotional activities increasing brand visibility.
- Responded promptly to customer enquiries, enhancing their overall experience.
Technical Specialist/Reprographics Assistant
Oxford Brookes University
Oxford, Oxfordshire
2009.01 - 2013.12
- Managed complex technical projects, ensuring timely and successful delivery.
- Streamlined IT procedures, enhancing workflow efficiency across teams.
- Ensured seamless system integration with meticulous planning and execution.
- Resolved challenging technical issues, reducing downtime significantly.
- Executed regular system maintenance to achieve peak performance.
- Executed regular system maintenance, maintaining optimal system performance.
Active Recruitment Agency
Wantage, Oxfordshire
2007.01 - 2009.01
Active Recruitment Agency - Market Place - Wantage – Oxfordshire
2007.01 - 2009.01
- This consisted of a mixture of temporary positions that included various administration roles that included: administration, office/admin, data entry, reception, filing, photocopying, minute taking, organising meetings, attending to customers and their needs in person, via email and over the phone, operating the in house database/network.
Printroom Manager
Public Health England - Harwell - Oxfordshire
2005.01 - 2007.01
- Coordinated day-to-day operations of print room and staff, managing customer orders and ensuring timely fulfilment. Additionally, I coordinated the stock ordering for the department. I also handled daily administration, which included government confidential tasks, managing post for the department, assisting customers in person, via email, and over the phone, and maintaining the in-house database.
- Liaised with suppliers to ensure timely deliveries.
- Managed team dynamics by implementing conflict resolution strategies.
- Delegated tasks efficiently to maximise productivity.
Education
Degree - Photography
City of Oxford College
OxfordACCESS TO HIGHER EDUCATION - ACCESS TO HIGHER EDUCATION
Kingston College of Further Education
Kingston 09/1998 - 08/1999
B.T.E.C. - 1st Media
West Thames FE College
IsleworthD.O.V.E. - Media studies
Richmond FE College
Richmond9 GCSEs - Including English and Maths
Teddington School
TeddingtonSkills
- Works well under pressure
- Experience of marketing and branding
- Mac and PC proficiency
- Adobe and Office proficiency
- Event organisation
- Community planning experience
- Verbal communication
- Initiative
- Stock rotation
- Financial record keeping
- Stock management
- Client safety awareness
- Customer Service
- Team Leadership
- Interpersonal communication
- Attention to Detail
- Resourcefulness
- Dependability
References
On request
Hobbies/Interest
Reading, Cycling, Cinema/films, Photography, Music
Timeline
Support Worker
See Ability
2024.08 - 2024.10
Support Worker
See Ability
2024.08 - 2024.10
Volunteer
Red Cross
2024.02 - 2026.08
Support Worker
Autism at Kingwood
2018.11 - 2024.01
Volunteer Coordinator
Leonard Cheshire Disability
2017.11 - 2018.03
Volunteer
Shaw Trust - Market Place - Wantage
2017.07 - 2019.12
Support Worker
Styleacre – Wallingford
2016.10 - 2017.06
Manager - Volunteer
Mind - Market Place – Wantage
2014.04 - 2016.10
Front of House/Steward
Arlington Arts Centre – Newbury
2013.01 - 2014.01
Technical Specialist/Reprographics Assistant
Oxford Brookes University
2009.01 - 2013.12
Active Recruitment Agency
2007.01 - 2009.01
Active Recruitment Agency - Market Place - Wantage – Oxfordshire
2007.01 - 2009.01
Printroom Manager
Public Health England - Harwell - Oxfordshire
2005.01 - 2007.01
9 GCSEs - Including English and Maths
Teddington School
D.O.V.E. - Media studies
Richmond FE College
B.T.E.C. - 1st Media
West Thames FE College
ACCESS TO HIGHER EDUCATION - ACCESS TO HIGHER EDUCATION
Kingston College of Further Education
09/1998 - 08/1999
Degree - Photography
City of Oxford College