Edward Quartey

• Addressed customer questions and concerns with knowledge of menu items, ingredients and allergens.
• Maintained skills across various kitchen roles, providing support in alternative positions during staff absences.
• Followed checklists to keep kitchen areas clean, stocked and sanitised.
• Cleaned refrigerators, freezers and dry storage spaces to minimise contamination.
• Followed good operating practices, safety standards and equipment maintenance protocols to minimise downtime.
• Operated cash register to quickly process sales, maintaining excellent customer service levels.
• Encouraged teamwork through open communication and leadership.
• Sold over 300 items to customers, increasing sales by 10%

System Implementation and Maintenance:

• Install, configure, and maintain occupational health information technology systems.

Data Management:

• Manage and organise occupational health data effectively and securely.

User Support and Training:

• Provide technical support to occupational health staff for IT systems and software.

Quality Assurance and Compliance:

• Stay updated on industry regulations and standards related to occupational health IT.

Continuous Improvement:

• Gather feedback from stakeholders and incorporate it into future system enhancements.

Communication and Collaboration:

• Communicate effectively with internal stakeholders, IT teams, vendors, and external partners.

Documentation and Reporting:

• Prepare documentation for regulatory submissions, audits, and inspections as needed.
• Managed over 50 Calls per day

Communication Skills:

• Enhanced verbal and written communication through interactive workshops.

Critical Thinking:

• Analysed real-world challenges to make informed decisions.

Teamwork and Collaboration:

• Cultivated strong collaborative skills through group projects.

Financial Literacy:

• Acquired knowledge in budgeting, saving, and investing.
• Developed strategies for effective money management and financial planning.

Resilience and Adaptability:

• Built resilience to overcome challenges and embrace change.

Digital Skills:

• Developed proficiency in various digital technologies and online platforms.

Networking and Personal Branding:

• Expanded professional network through program connections.

• Public Speaking: Developed confidence and proficiency in delivering speeches or presentations in front of an audience.
• Communication Skills: Enhanced verbal communication abilities, including clarity, articulation, and effective message delivery.
• Confidence Building: Built self-assurance and self-esteem through successfully delivering speeches and receiving positive feedback.
• Critical Thinking: Developed the ability to analyse and evaluate information critically to construct persuasive arguments or presentations.
• Adaptability: Learned to adapt speech content and delivery style to suit different audiences or speaking environments.
• Resilience: Developed resilience by overcoming nervousness or challenges associated with public speaking and persevering through practice and feedback sessions.
• Leadership Skills: Demonstrated leadership qualities by taking initiative in speech preparation, guiding peers, or mentoring others in public speaking.

• Verified quality of recordings and determined need for re-recording to obtain necessary creatives for production.
• Handled equipment emergencies, making timely corrections, repairs or replacements to restore feeds.
• Maintained consistent and cohesive visual style across various video projects.
• Developed sound effects to pair with recorded video, enriching experience for viewers.
• Edited large amounts of raw footage within assigned timescales.
• Integrated visual and audio elements to produce polished and professional videos.