
PROFESSIONAL SUMMARY
Dynamic Product and Business Analyst with extensive experience delivering platform enhancements, system configuration, and operational improvements across healthcare, asset finance, banking, insurance, and utilities. Proficient in requirements engineering, LIM/LIS build and configuration, UAT leadership, and Agile methodologies including Scrum and SAFe. Expert in translating complex workflows into scalable, user-centred solutions compliant with GDPR, ISO 15189, and CQC standards. Proven track record optimising data integrity, user journeys, and process efficiency in regulated environments.