Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work history
Restaurant manager
Caper And Berry
Chichester, West Sussex
04.2024 - Current
Managed 200 seater restaurant - Direct line manager and responsible for over 50 staff.
Problem solving under pressure. Resolving any issues within the restaurant quickly and efficiently implementing changes.
Interpersonal communication skills. Enhanced customer and staff satisfaction by understanding and resolving complaints promptly.
Strong team coordination. Liaised effectively with all departments, ensured seamless operation flow and communication between teams.
Assistant restaurant manager
Caper And Berry
Chichester, West Sussex
04.2023 - 04.2024
Spearheaded regular maintenance and repair operations to keep building and equipment in peak condition.
Attention to detail. Organised special events and functions, including charity auctions, parties and corporate lunches.
Positive work environment. Maintained a safe working environment and encouraged team spirit amongst my staff, promoting a positive and safe work culture whilst reducing injury and incident risks.
Reduced labour costs by almost 20% while maintaining excellent service and profit levels.