Edward Farrell
Warrington,Cheshire
Summary
Business Management and Marketing graduate from a Russell Group university with proven success in client-facing roles across sales, account management, and recruitment. Recognised for building strong stakeholder relationships, solving problems under pressure, and improving performance in fast-paced environments. Now seeking to transition into a commercially focused role away from traditional sales, such as project coordination, operations, or commercial support where I can apply my analytical mindset, communication skills, and process-driven approach to help teams operate more effectively and deliver measurable impact.
Overview
3
3
years of professional experience
10
10
years of post-secondary education
Work history
Account Manager
Clear Business
2024.12 - 2025.08
- Company Overview: (Telecoms, Utilities)
- Delivered outbound B2B sales to upsell internet, energy, and card payment solutions to SME customers across hospitality, retail, and professional services, providing tailored advice to drive satisfaction and growth.
- Consistently achieved and exceeded monthly sales targets while maintaining high customer satisfaction levels.
- Maintained accurate Salesforce CRM records and produced performance reports to inform strategic planning.
- Enhanced sales performance by optimising Salesforce CRM functionality, defining clear process pathways, and advising team members on best practices to streamline workflows and ensure smooth sales operations.
- Ensured full compliance with GDPR, FCA, and internal policies.
- Fostered strong cross-departmental relationships to improve service delivery and operational efficiency.
- Supported onboarding and mentoring of new sales team members.
Recruitment Consultant
Allegiance Group
2023.12 - 2024.11
- Company Overview: (Technology, Marketing)
- Managed client and candidate relationships across UK and Benelux markets, generating over £65,000 commission revenue within five months.
- Transitioned from 180-degree to 360-degree recruitment, successfully placing candidates in UK and European markets.
- Developed business development skills through cold calling, emailing, and LinkedIn outreach.
- Leveraged AI and marketing tools to streamline workflows and create high-impact job adverts.
- Provided leadership and mentoring during senior management absences.
- Assisted in negotiating employment terms between successful candidates and clients, ensuring a win-win situation.
Business Development Manager
HSS Hire
2023.05 - 2023.12
- Company Overview: (Construction)
- Managed 130-150 accounts, from local construction firms to international companies with 500+ employees.
- Identified and pursued new business opportunities to expand customer base and increase market share.
- Achieved highest total revenue among 17 newly onboarded BDMs, exceeding targets for six consecutive months.
- Negotiated contracts and closed high-value deals to drive company growth.
- Collaborated with Sales Managers and Directors to resolve operational issues and improve customer satisfaction.
- Handled crisis situations effectively, minimising impact on business operations.
Recruitment Consultant
Allegiance Group
2022.11 - 2023.04
- Company Overview: (Technology, Marketing)
- Supported IT Support and Infrastructure recruitment projects.
- Managed client and candidate negotiations to secure best-fit placements.
- Maintained performance under tight deadlines in a high-pressure environment.
Education
BSc - Business Management and Marketing
Newcastle University
Newcastle 2019.09 - 2022.07
BTEC Level 3 Business - Distinction& A Level Modern History
Priestley College
2016.01 - 2018.01
10 GCSEs - undefined
Saint Ambrose College
2011.01 - 2016.01
Skills
- Client & Stakeholder Relationship Management
- Communication
- Team Collaboration
- Project & Task Coordination
- Tools & Software Proficiency
- Problem Solving & Analytical Thinking
- CRM & Data Management (Salesforce, Microsoft Office)
- Process Improvement & Workflow Optimisation
- Time Management
- Adaptability & Quick Learning
- Business development
Accomplishments
- Recognised as Top Performing Account Manager in a team of 12 within four months of joining Clear Business.
- Played an integral role in establishing a recruitment presence in the Benelux marketing sector.
- Consistently exceeded revenue targets for six consecutive months at HSS Hire.
Timeline
Account Manager
Clear Business
2024.12 - 2025.08
Recruitment Consultant
Allegiance Group
2023.12 - 2024.11
Business Development Manager
HSS Hire
2023.05 - 2023.12
Recruitment Consultant
Allegiance Group
2022.11 - 2023.04
BSc - Business Management and Marketing
Newcastle University
2019.09 - 2022.07
BTEC Level 3 Business - Distinction& A Level Modern History
Priestley College
2016.01 - 2018.01
10 GCSEs - undefined
Saint Ambrose College
2011.01 - 2016.01