EDVANIO SPENCER GREGORIO FIGUEIREDO
Leeds,West Yorkshire
Summary
Accomplished professional with strong communication skills and proficiency in Office Suite tools, including strategic thinking and data analysis. Expertise in customer relationship management, risk management, and risk assessment. Committed to leveraging skills to drive organisational success and enhance operational efficiency.
Overview
6
6
years of professional experience
Work history
Office Assistant
Mitie
Leeds
02.2020 - 02.2022
- Facilitated staff training sessions leading to improved skills amongst employees.
- Scheduled appointments effectively to ensure efficient time management for executives.
- Strengthened office operations with diligent maintenance of supply inventory.
- Maintained a tidy reception area, creating a positive impression on visitors.
Assistant Manager (Control Room)
White Rose Shopping Centre
03.2022 - 07.2023
- Improved customer service by implementing new procedures and protocols.
- Provided excellent customer service leading to repeat business and customer loyalty.
- Coordinated with management on operational issues providing solutions for better efficiency.
- Implemented promotional strategies for increased footfall during holiday seasons.
Area Operations Controller
G4S Secure Solutions
07.2023 - Current
- Streamlined daily operations to ensure efficient shop floor management.
- Conducted regular team meetings to foster open communication.
- Delegated tasks effectively, enhancing team productivity.
- Delivered exceptional customer service, cultivating repeat business and loyalty.
- Negotiated contracts with suppliers, secured better deals.
Education
Bachelor of Business Administration - Business Management
University of Suffolk
Manchester Campus 01.2021 - 01/2025
Skills
- Strong communication skills and proficient in the Office package
- Project execution
- Supply chain understanding
- Compliance monitoring
- Customer relationship management
- Data analysis
LANGUAGES
English, Portuguese: First Language
Spanish: C1
Advanced
CUSTOM SECTION
Extremely competent and communicative employee, looking for a mechanism to make the business entity grow.
Timeline
Area Operations Controller
G4S Secure Solutions
07.2023 - Current
Assistant Manager (Control Room)
White Rose Shopping Centre
03.2022 - 07.2023
Bachelor of Business Administration - Business Management
University of Suffolk
01.2021 - 01/2025
Office Assistant
Mitie
02.2020 - 02.2022
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