Edson Neto
Coulsdon South
Summary
Dynamic and results-driven professional with extensive expertise in digital and social media marketing, market research, and product development. Demonstrates proficiency in Mac, Windows, MS Office, Excel, Go High Level, Meta Ads, Logic Pro, Ableton, and Cubase. Adept at policy formulation, organisational growth and change management, regulatory compliance, and budget planning. Excels in team leadership with an engaging leadership style and persuasive communication skills. Proven track record in executive communication, customer service excellence, crisis management, and critical evaluation. Experienced in Facebook ads campaigns, content management systems, graphic design, Google Adwords, and social media marketing. Committed to driving organisational success through innovative strategies and resilience under pressure.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
Work history
Company director
Notorious Ink UK
Coulsdon
07.2022 - 01.2025
- Established strong rapport with stakeholders to enhance business credibility.
- Designed business strategies to acquire short and long-term goals for company.
- Put in place clear controls for financial administration and business management.
- Led team to achieve organisational goals and objectives.
- Formulated business development strategies to expand market presence.
- Championed customer service improvement initiatives resulting in increased client satisfaction rates.
- Developed crisis management strategies to address unforeseen challenges.
- Researched best practices and trends to stay abreast with developments.
- Cultivated key relationships for business development opportunities.
- Implemented technology upgrades, modernising internal workflows and systems.
- Oversaw daily company operations to reach financial targets.
- Enhanced company image by implementing a comprehensive brand strategy.
- Directed administration and optimisation of financial operations, payroll and accounting processes.
- Maintained agile, responsible organisation with sustained revenue growth by monitoring industry forecasts, honing budgets and adjusting marketing strategies.
- Developed innovative strategies, leading to market dominance.
- Processed invoices and payment runs with complete accuracy.
- Delivered exceptional customer service by proactively listening to concerns and answering questions.
- Directed day-to-day work of 7 employees and motivated teams to exceed objectives.
Tattoo artist
LOVEIT
Coulsdon
01.2020 - 06.2022
- Tattooing
- Creation of exclusive designs
- Being on time for my appointments
- Dealing with the general public
- Establishing and maintaining rapport with clients
- Set up personal work space, resources and materials.
- Exhibited exceptional precision by executing intricate tattoo designs.
- Grew client base by marketing services.
- Created custom tattoo designs for customers.
- Served as reliable and trustworthy team member to large teams spanning multiple disciplines.
- Planned tasks and understood instructions using industry-specific terminology.
- Accepted and processed customer payments.
- Adapted to different creative demands to help achieve artistic vision.
- Performed touch-ups or adjustments on existing tattoos meeting clients' requests for changes.
- Followed precautions to prevent risk of fire.
- Offered advice on size, colour schemes and placement of designs on body parts.
- Managed customer appointments efficiently to maximise studio productivity.
- Adopted safe working practices when working at heights in theatre environment.
- Adhered strictly to health regulations reducing risk of infections or complications post-procedure.
- Created an inviting atmosphere within the studio ensuring optimum client relaxation during procedures.
Tattoo artist
Watford Tattoo
01.2019 - 01.2020
- Tattooing
- Designing
- Keeping my working area always clean
- Being on time for all my appointments
- Created custom tattoo designs for customers.
- Worked closely with customers to translate ideas into visually striking tattoos.
- Adhered strictly to health regulations reducing risk of infections or complications post-procedure.
- Ensured high standards of hygiene, promoting client confidence in safety protocols.
- Pioneered innovative techniques which improved overall quality of work.
- Adopted safe working practices when working at heights in theatre environment.
- Completed tasks on time to help team stay to schedule.
- Enhanced client comfort and satisfaction with professional and personalised service.
- Evaluated quality of work, making tweaks, adjustments and modifications to refine output.
- Served as reliable and trustworthy team member to large teams spanning multiple disciplines.
Labour
Mac Sherry Agency
01.2018 - 01.2019
- Physical tasks
- Loading and unloading materials
- Keeping the site clean and tidy
- Ensured safety compliance by following standard construction protocols.
- Performed daily maintenance checks on tools, promoting longevity and reliability.
- Unloaded construction material deliveries, locating items in relevant site storage.
- Inspected incoming supplies and finished work for quality.
- Transported requested building materials safely to relevant site areas.
- Transported heavy equipment from storage areas to site locations, ensuring availability of necessary resources.
- Reported material needs to avoid shortages and reduce waste.
- Operated various hand-held tools safely.
Café manager
Joly's LTD
01.2016 - 01.2018
- Scheduling shifts
- Monitoring daily expenses
- Ordering supplies
- Keeping the shop in an immaculate state
- Developed menus with strict cost controls to maximise restaurant profits.
- Fostered positive work environment, leading to improved team morale.
- Quickly identified problem situations, skilfully resolving incidents to maintain satisfaction of involved parties.
- Effectively managed payroll and HR processes, including paperwork completion for new hires and terminations.
- Collaborated with chefs to plan and implement fresh, innovative menus, driving restaurant footfall and sales.
- Negotiated with suppliers to obtain quality ingredients at excellent prices.
- Liaised with suppliers regularly to ensure timely deliveries of supplies.
- Trained new staff members to maintain quality of service delivery.
- Planned staff rotas to meet customer demand whilst remaining under budget.
Education
Cert of HE - skills for the workplace
University of Wales Trinity Saint David
01.2019 - 01.2020
Bachelor of Music Production - Music
London Metropolitan University
London 09.2020 - 07.2023
Skills
- Proficient in Mac
- Proficient in Windows
- Proficient in MS Office
- Clean driving license
- Music Production
- Proficient in Logic
- Proficient in Ableton
- Proficient in Cubase
- Policy formulation
- Organisational growth and change management
- Knowledge of regulatory compliance
- Excels in team leadership
- Market research
- Engaging leadership style
- Executive communication
- Product development expertise
- Customer service excellence
- Crisis management
- Budget planning and control
- Critical evaluation
- Persuasive communication
- Board level communication
- Product knowledge
- Resilience under pressure
- Facebook newsletter campaigns
- Content management systems
- Graphic design
- Digital and social media marketing
- Communication proficiency
- Google Adwords
- Social media marketing
Personal Information
Date of birth: 03/19/95
Affiliations
- Music
- Going out and socialising
- Fashion
Languages
English
Native
Portuguese
Native
Spanish
Advanced
Italian
Intermediate
German
Elementary
References
References available upon request.
Timeline
Company director
Notorious Ink UK
07.2022 - 01.2025
Bachelor of Music Production - Music
London Metropolitan University
09.2020 - 07.2023
Tattoo artist
LOVEIT
01.2020 - 06.2022
Tattoo artist
Watford Tattoo
01.2019 - 01.2020
Cert of HE - skills for the workplace
University of Wales Trinity Saint David
01.2019 - 01.2020
Labour
Mac Sherry Agency
01.2018 - 01.2019
Café manager
Joly's LTD
01.2016 - 01.2018
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