Talented Support Worker focused on improving client lives through high-quality support and patient instruction. Proficient in life, financial and social skills, helping clients integrate into community and live more robust lives. Creative and empathetic assistant with 12 years of experience building community and developing social skills through incremental therapeutic techniques. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
12
12
years of professional experience
Work History
SUPPORT WORKER
Westbrook Care
09.2023 - Current
Provide support in social, physical and emotional areas to assist clients with integrating into local community.
Escort clients to shops, appointments and special events, tailoring service to meet mobility and personal needs of individuals.
Track and document client behaviors, activity engagement, skills development and notable incidents.
Help clients manage and reach individual goals, supporting independent progression and social skills.
Assist clients with daily living needs to maintain self-esteem and general wellness.
Enhance quality of care for clients by providing personalized support and assistance with daily living activities.
HEALTH CARE WORKER
Lifeline Malawi
01.2020 - 08.2023
Developed person centered care plans tailored in accordance to clients' needs and wants
Supported residents with domestic duties such as preparing meals, baking, laundry, ironing, cleaning, tidying
Assisted residents with personal care such as showering, toileting, oral care and dressing
Prevented the spread of infections by adhering strictly to infection control protocols and maintaining a clean environment for patients.
Streamlined workflow for healthcare teams, ensuring timely delivery of services to patients.
Accompanied clients to medical appointments
Assisted and prompted more that 67 percent of medical support and doses ok schedule with no critical oversight
Offered companionship to clients by being just a friend and monitor performance and report any concerns to family or doctor immediately
Devised dishes for recommend dietary needs for medical conditions and autism treatments
Transferred clients from wheelchairs to and from bed with gait belt
Demonstrated unwavering patience and understanding, diffuse extremely anxious and traumatic situations for confused patients.
HEALTHCARE WORKER
Ministry of Health, Blantyre Malawi
11.2012 - 12.2019
Improved more than 70 percent quality life of patients in the palliative care unit, patients with HIV, patients with hepatitis, patients with physical disabilities
Observed, monitored and reported vital signs such as purse rate, blood pressure, weight to relevant authorities averting likely fatal episodes
Helped patients with oral medication and administered intramuscular, intradermal and subcutaneous injection
Performed best practices in taking blood samples (Phlebotomy)
Wound care and dressing
Good clinical practice of Catheter management, PEG management, use of bed pads and pans, use of colostomy bag
Conducted thorough patient assessments, leading to accurate diagnoses and effective treatments.
Sterilized medical equipment
Kept hospital supplies properly stocked and organized
Disposed of waste and hazardous materials
Turn and position bed ridden patient so to avoid bed sores
Prevented the spread of infections by adhering strictly to infection control protocols and maintaining a clean environment for patients.
Assisted in mobility with the use of wheel chairs, Cane Walker, Swivel seat cushions.
Data management with the use of lockable cabinets, build strong file naming and cataloging conventions, storage should be in Desktops/laptops, Networked drives, External hard drives and Flash drives
Prepared patients for surgery, treatment and examination
Cleaned and sanitized patient's and examinations room, replaced bed linens and empty commodes
Education
NVQ Level 3 Diploma - Health and Social Care
Allison
Online
11.2022
Care Certificate Standards (1 to 15) (May 2023)
ALISON CPD CERTIFICATION
CPR, AED and First Aid (April 2023)
CPD ONLINE COLLEGE
Care certificate (November 2022 -
Reed Courses
Online
11.2022
Bachelors of Science - Public Health
ShareWorld Open University
Malawi
05.2020
Certificate in Clinical Medicine -
Malawi College of Health Sciences
Malawi
November 2012
Skills
Health and safety awareness
Emotional Support
Superior communication skills
Competent
Team work
Housekeeping tasks
Social care
Respect and dignity
Patient condition and monitoring
Documentation and record keeping
Ability to analyze basic medical data
Strong computer and data entry skills
Daily living assistance
Mental health support
Professional boundaries
Additional Information
Driving licence
Valid passport
Languages
English
Advanced
C1
Timeline
SUPPORT WORKER
Westbrook Care
09.2023 - Current
HEALTH CARE WORKER
Lifeline Malawi
01.2020 - 08.2023
HEALTHCARE WORKER
Ministry of Health, Blantyre Malawi
11.2012 - 12.2019
NVQ Level 3 Diploma - Health and Social Care
Allison
Care Certificate Standards (1 to 15) (May 2023)
ALISON CPD CERTIFICATION
CPR, AED and First Aid (April 2023)
CPD ONLINE COLLEGE
Care certificate (November 2022 -