Edith Okechukwu
Worcester,West Midlands
Summary
Dedicated healthcare professional with expertise in end-of-life care sensitivity and patient advocacy. Demonstrates exceptional communication skills and adeptness in supporting family members, ensuring comprehensive patient engagement and personal care. Proficient in multitasking under pressure, adapting to patient needs, and providing mobility assistance. Skilled in health assessment and monitoring, including blood pressure measurement and nutrition management. Committed to enhancing patient well-being through effective care strategies and advocacy.
Overview
4
4
years of professional experience
Work history
Health care assistant
Worcester Acute Royal Hospital
Worcester, Worcestershire
2025.02 - 2025.09
- Kept detailed records of patient progress, assisted medical staff in treatment planning.
- Administered non-prescription medication under supervision, relieved minor discomforts swiftly.
- Maintained stock levels of medical supplies on the ward, ensured uninterrupted provision of care services during shifts.
- Collaborated with nurses to provide comprehensive patient care, ensuring a smooth recovery path.
- Managed personal hygiene of bed-bound patients, maintained dignity and respect at all times.
- Assisted in patient care, improved comfort and well-being.
- Monitored vital signs of patients with meticulous attention to detail for accurate readings.
- Handled challenging behaviour from dementia-affected individuals effectively without resorting to force or intimidation.
- Delivered high-quality patient service by maintaining cleanliness in wards.
- Upheld patient confidentiality at all times whilst performing duties as per data protection norms set down by the NHS.
Crew member
McDonald's
Worcester, Worcestershire
2022.11 - 2025.01
- Resolved customer complaints quickly, restoring trust in our service quality.
- Facilitated smooth flow of customers by effectively managing queues during rush hours.
- Implemented promotional strategies to attract more customers during off-peak hours.
- Ensured customer satisfaction with prompt and accurate order fulfillment.
- Coordinated with kitchen staff for timely preparation of orders reducing wait times for customers.
- Maintained immaculate cleanliness standards by regularly cleaning and sanitising workstations.
- Supported management in administrative tasks enhancing operational efficiency.
- Provided personalised customer service fostering loyalty amongst clients.
Section leader
Asda
Worcester, Worcestershire
2021.09 - 2022.09
- Resolved customer complaints swiftly, improved customer retention rate.
- Upheld health and safety regulations, reduced risk of violations.
- Trained new hires, resulted in increased productivity.
- Ensured smooth running of section, improved overall efficiency.
- Maintained high standards of customer service with regular monitoring and coaching.
- Collaborated with management on strategic planning and decision making.
- Managed stock levels to reduce waste and increase profitability.
- Evaluated employee performance regularly, identified areas for improvement.
- Liaised with other departments, ensured seamless cooperation.
- Addressed staff concerns promptly, resulted in better job satisfaction.
- Motivated team members towards achieving sales targets.
- Delegated tasks effectively to meet business demands.
- Handled challenging situations calmly, ensured minimal disruption to operations.
Education
Bachelor of Science - Nursing
University of Worcester
Worcester 2025.09 -
Diploma of Higher Education - Nursing
learndirect
United Kingdom 2024.01 - 2025.06
Skills
- End-Of-Life care sensitivity
- Supporting family members
- Multitasking under pressure
- Adapting to patient needs
- Blood pressure measurement
- Patient care
- Patient engagement
- Exceptional communicator
- Nutrition management
- Mobility assistance
- Patient advocacy
- Health assessment and monitoring
- Personal care
Timeline
Bachelor of Science - Nursing
University of Worcester
2025.09 -
Health care assistant
Worcester Acute Royal Hospital
2025.02 - 2025.09
Diploma of Higher Education - Nursing
learndirect
2024.01 - 2025.06
Crew member
McDonald's
2022.11 - 2025.01
Section leader
Asda
2021.09 - 2022.09