Edidiong Ugian
Manchester
Summary
Professional support worker prepared to deliver high-quality care and support . Proven ability to handle sensitive situations with care and maintain secure environment. Recognized for strong team collaboration and achieving reliable results, adapting seamlessly to changing demands. Skilled in crisis intervention and empathetic communication.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Walking night support worker
Manchester City Council
09.2022 - Current
- Assist in providing support and personal assistance to customers who may have a profound physical disability to develop and maintain their independence, whilst effectively managing any associated risks and reporting signs of injury, illness, suspected abuse to the appropriate member of the team
- Provide practical and personal support to individuals to maintain high levels of hygiene including personal and intimate care
- Promote equal opportunities in the workplace and deliver services which are accessible and appropriate to the diverse needs of customers in line with the Social Model of Disability
- Respond to the health and social care needs of customers by providing relevant services that promote their independence health and well-being including diet, exercise and health Action Plans
- Support the customers to ensure high levels of cleanliness in residential or assessment settings
Support worker
Elysium healthcare
11.2021 - 05.2024
- Supporting the Nurse in charge and team to care for the patient and service user
- Supporting the patients/service users through 1:1 support and observations and professional engagement
- Promoting patients and service user's independence and recovery
- Accompanying client to medical appointments
- Observing, monitoring and recording clients' physical and emotional well-being, and promptly reporting any changes to senior staff
- Maintaining the patients clinical hygiene and well-being
- Promoting an environment that encourages the patient to feel safe and comfortable
Support worker
Tafara care services
01.2021 - 10.2021
- Monitoring the patient's mental state
- Performing light housekeeping tasks, such as dusting, vacuuming and changing bed linens
- Assisting in the safe lifting, transferring, repositioning and movement of client
- Observing, monitoring and recording clients' physical and emotional well-being, and promptly reporting any changes to senior staff
- Encouraging client to participate in social and recreational activities
- Assisting the mental health nurse in clinical duties
- Maintaining the patients clinical hygiene and well-being
- Promoting an environment that encourages the patient to feel safe and comfortable
Administrative Officer
BENEPROJECTI NIG LTD
10.2016 - 09.2020
- Analyze the current customer base, including portfolios to identify potential sales opportunities
- Build strong relationships with customers, outside business contacts, and company stakeholders
- Review and communicate proposals and cost estimates to customers and stakeholders
- Negotiate timelines and budgets
- Develop and test unique business strategies and concepts
- Collaborate with colleagues and peers on the sales, marketing, and product development teams to improve overall customer experience and satisfaction
- Stay up to date on company best practices, policies, products, pricing, and promotions
- Increase overall sales efficiency and profitability through excellent salesmanship
Teacher
ACCOLADE HOUSE
12.2010 - 05.2015
- Company Overview: Montessori Directress
- Create a warm and protective environment but at the same time professional
- Preparing and delivering lessons that are in line with the national curriculum
- Marking work, giving appropriate feedback and maintaining records of pupils' progress and development
- Adapted lesson plans in response to students' learning pace and interest
- Montessori Directress
Logistics Manager
Quattro Marine and petrochemical Nigeria Ltd
02.2005 - 12.2006
- Resolved customer technical queries relating to procurement and logistics issues
- Selection and approval of work order to clearing agents and freight forwarder
- Developed and controlled logistics operational cost budgets
- Created and implement best practice logistics principles, policies and processes to improve operational and financial performance
- Provides operational and technical support to the procurement and sales teams
- Work closely with the finance team to receive GRN, prompt invoicing, follow up on account receivables, and regular cash flow planning
Education
Msc - Operations and Supply chain management
Manchester Metropolitan University
Manchester09.2021
Bsc - Marketing
University of Calabar
07.2004
West African School Certificate -
Government College Ikorodu
07.1998
Skills
- Behavioral support
- Compassionate care
Reliability and punctuality
- Professional boundaries
- Self-awareness
Certification
- CPR/AED Certification
- First Aid Certification
- Basic Life Support Certification (BLS)
- Care certification
Languages
English
Advanced (C1)
Timeline
Walking night support worker
Manchester City Council
09.2022 - Current
Support worker
Elysium healthcare
11.2021 - 05.2024
Support worker
Tafara care services
01.2021 - 10.2021
Administrative Officer
BENEPROJECTI NIG LTD
10.2016 - 09.2020
Teacher
ACCOLADE HOUSE
12.2010 - 05.2015
Logistics Manager
Quattro Marine and petrochemical Nigeria Ltd
02.2005 - 12.2006
Msc - Operations and Supply chain management
Manchester Metropolitan University
Bsc - Marketing
University of Calabar
West African School Certificate -
Government College Ikorodu
- CPR/AED Certification
- First Aid Certification
- Basic Life Support Certification (BLS)
- Care certification
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