Edgar Riley
Ellesmere Port,Cheshire West
Summary
Dynamic and adaptable professional with a strong foundation in customer service, team leadership, and communication. Certified in first aid, demonstrating a commitment to safety and well-being. Proven expertise in inventory management and flexibility in various roles. Seeking opportunities to leverage skills in a collaborative environment to drive organisational success.
Overview
5
5
years of professional experience
3
3
years of post-secondary education
Work history
Assistant Store Manager
Dr. Martens
Cheshire Oaks Designer Outlet
2024.09 - 2025.01
- Gained extensive experience in retail operations, team management, and customer service
- Supervised retail associates, enhancing teamwork through training and performance feedback
- Oversaw stock control and order placement, ensuring efficient inventory management
- Developed staff schedules to optimise coverage during peak hours and events
- Implemented visual merchandising to improve store appeal and increase sales
- Ensured customer satisfaction by addressing inquiries and resolving issues effectively
- Worked with multiple stores weekly to ensure brand standards and share effective practices
Assistant Store Manager
Dr. Martens
Leeds Briggate Street
2023.06 - 2024.09
Supervisor
Dr. Martens
York Designer Outlet
2022.04 - 2023.06
Keyholder
Dr. Martens
York Designer Outlet
2022.01 - 2022.04
Sales Assistant
Dr. Martens
Cheshire Oaks Designer Outlet
2019.11 - 2022.01
Education
BSC (Hons) - Biology
University of Chester
2018.09 - 2021.06
Skills
- First Aid Certified
- Team Management and Coordination
- Stock Control and Organisation
- Written and Verbal Communication
- HR support
- Proficient in Microsoft Office 365
Timeline
Assistant Store Manager
Dr. Martens
2024.09 - 2025.01
Assistant Store Manager
Dr. Martens
2023.06 - 2024.09
Supervisor
Dr. Martens
2022.04 - 2023.06
Keyholder
Dr. Martens
2022.01 - 2022.04
Sales Assistant
Dr. Martens
2019.11 - 2022.01
BSC (Hons) - Biology
University of Chester
2018.09 - 2021.06