Summary
Overview
Work history
Education
Skills
Affiliations
Accomplishments
References
Timeline
Generic

Eden Valentine

Exeter,Devon

Summary

I'm a hardworking and reliable person with extensive experience in customer service. I am excellent with food preparation, taking orders, keeping things clean to the highest standard, serving customers and talking with them to make sure they have a great experience. I’m a strong communicator and enjoy solving problems; I get on well with everyone, colleagues or customers. My career goals are to keep growing in the hospitality/ retail industry, and in the future move into business management opportunities and/or marketing.

Overview

2
2
years of professional experience

Work history

Waitress

Pizza Express Exeter Cathederal Yard
Exeter, Devon
02.2025 - Current
  • Provide recommendations on specials or seasonal offerings for increased sales revenue.
  • Ensure smooth restaurant operation by effectively managing reservations system.
  • Demonstrate excellent multitasking abilities for timely delivery of orders.
  • Enhance guest satisfaction through attentive and prompt service.
  • Managed table settings for enhanced dining experience.
  • Collaborated with kitchen staff to ensure order accuracy.
  • Executed food and drink orders accurately.

Counter Server

Burger King Exe Bridges
Exeter, Devon
11.2024 - 03.2025
  • Carried out day-to-day duties accurately and efficiently.
  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
  • Consistently arrived at work on time and ready to start immediately.
  • Cleaned work areas and equipment to maintain faultless hygiene standards.
  • Increased customer satisfaction by resolving issues.
  • Completed customer orders with speed and accuracy.

Counter Server

Krispies Fish and Chips Isleworth Road
Exeter, Devon
11.2023 - 09.2024
  • Provided exceptional service, always maximising positive customer satisfaction.
  • Assessed food quality before serving, in order to meet the highest food and hygiene standards possible.
  • Handled customer complaints using quick decision-making to resolve any issues.
  • Greeted guests politely, promoting positive customer experiences from arrival to departure.
  • Served customers food and took orders, as well as juggling a very busy working environment while remaining professional.

Education

NVQ Level 2 - Applied Science

Exeter College
Exeter, DEV
09/2023 - 07/2024

9 GCSEs - including Maths and English

Isca academy
Exeter
09/2018 - 07/2023

NVQ Level 2 - Business

Exeter College
Exeter, DEV
09/2024 - 06/2025

Skills

  • Cash handling
  • Payment processing
  • Customer service skills
  • Food preparation
  • Special dietary requirements
  • Order packing
  • Fast food service
  • Food wrapping
  • Order accuracy
  • Highly responsible and reliable
  • Sanitisation procedures
  • Upbeat, outgoing and positive
  • Cleaning requirements
  • Closing procedures
  • Maintaining health and safety according to procedures
  • Preparing activities and cleaning
  • Talkative with good people skills
  • Problem-solving
  • Heavy lifting of produce crates etc
  • Assembling food dishes and garnishing
  • Assisting in the kitchen cooking dishes, using ovens/stoves etc

Affiliations

  • Hiking and Camping
  • Reading Books
  • True Crime Documentaries
  • Studying Business (currently)
  • Marketing Strategies
  • Travelling
  • Meeting new People

Accomplishments

  • Duke of Edinburgh Bronze Award 2019
  • Ten Tors 18 Mile Hike (lockdown) 2021
  • Ten Tors 35 Mile Hike 2022
  • Ten Tors 45 Mile Hike 2023

References

References available upon request.

Timeline

Waitress

Pizza Express Exeter Cathederal Yard
02.2025 - Current

Counter Server

Burger King Exe Bridges
11.2024 - 03.2025

Counter Server

Krispies Fish and Chips Isleworth Road
11.2023 - 09.2024

NVQ Level 2 - Applied Science

Exeter College
09/2023 - 07/2024

9 GCSEs - including Maths and English

Isca academy
09/2018 - 07/2023

NVQ Level 2 - Business

Exeter College
09/2024 - 06/2025

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Eden Valentine