Summary
Overview
Work history
Education
Skills
Accomplishments
References
Timeline
Generic

Eden Smith

Bristol,South Gloucestershire

Summary

A professional with a robust skill set in critical thinking, problem-solving, and communication, demonstrating strong leadership and initiative in customer service environments. Expertise in upselling and retail software proficiency ensures effective time optimisation and seamless electronic point-of-sale operations. Known for calmness under pressure and confident public speaking, with a commitment to ethical judgement and conceptual analysis. Career goals include leveraging strong empathy and effective listening to enhance customer experiences while driving business success.

Overview

4
4
years of professional experience
10
10
years of post-secondary education

Work history

Cleaner

KGB South West
Bristol, South Gloucestershire
02.2023 - Current
  • Ensured high standards of cleanliness in school, adhering to health and safety protocols.
  • Executed routine and deep cleaning tasks, covering floors, surfaces, toilets, and communal areas.
  • Managed time efficiently to complete tasks independently within set schedules.
  • Operated cleaning equipment safely, ensuring proper use of chemicals and PPE.
  • Identified areas needing attention to consistently meet or exceed cleanliness standards.
  • Maintained cleaning equipment to reduce inefficiencies and enhance performance.
  • Facilitated communication with the team across multiple locations.

Sales assistant

John Lewis & Partners
Bristol, South Gloucestershire
04.2021 - Current
  • Addressed customer needs promptly, fostering positive feedback and loyalty.
  • Monitored trends in consumer behaviour with keen attention to detail.
  • Balanced multiple tasks while ensuring high-quality customer care.
  • Trained new staff members, creating a supportive working environment.
  • Demonstrated products effectively, resulting in increased sales conversions.
  • Maintained knowledge of current sales promotions to assist customers in making informed decisions.
  • Quickly learnt about new products, providing comprehensive guidance to customers.
  • Collaborated effectively with team members to meet sales targets.
  • Resolved customer complaints and process issues with proactive problem-solving skills.
  • Took interest in customers' needs and concerns to provide thoughtful advice and product recommendations.

Teaching Placement

Winterbourne Academy
Bristol, South Gloucestershire
03.2024 - 04.2024
  • Planned and delivered engaging philosophy lessons for Year 12 students.
  • Facilitated critical debates and class discussions, promoting independent thought.
  • Adapted complex philosophical concepts into accessible material for A-Level learners.
  • Encouraged respectful dialogues on sensitive moral issues, maintaining a safe classroom environment.
  • Balanced academic rigour with pastoral awareness to ensure appropriate discussions.
  • Cultivated confidence in public speaking and tailored teaching methods to diverse learning styles.
  • Received positive feedback from students and staff on clarity of explanations and ability to engage interest.

Education

Bachelor of Arts - Philosophy

University of the West of England
Bristol
09.2022 - 06.2025

A-Levels -

Winterbourne Academy
Bristol
09.2020 - 08.2022

GCSEs -

Winterbourne Academy
Bristol
09.2015 - 08.2020

Skills

  • Critical Thinking
  • Problem-solving
  • Communication skills
  • Public speaking
  • Calm under pressure
  • Leadership
  • Time optimisation
  • Initiative taking
  • Demonstrations expertise
  • Strong empathy
  • Effective listening
  • Customer Service
  • Ethical judgement

Accomplishments

Corporal – Royal Air Force Air Cadets
Promoted to Corporal in recognition of leadership potential, commitment, and discipline. Took on responsibilities including mentoring junior cadets, leading drill exercises, and supporting the organization of squadron activities and events. Demonstrated strong teamwork, communication skills, and reliability in a structured, uniformed youth environment.


References

References available upon request.

Timeline

Teaching Placement

Winterbourne Academy
03.2024 - 04.2024

Cleaner

KGB South West
02.2023 - Current

Bachelor of Arts - Philosophy

University of the West of England
09.2022 - 06.2025

Sales assistant

John Lewis & Partners
04.2021 - Current

A-Levels -

Winterbourne Academy
09.2020 - 08.2022

GCSEs -

Winterbourne Academy
09.2015 - 08.2020

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Eden Smith