EDDIE LEWIS
Newbury / Stockholm
Summary
I am a confident, self-motivated, and dependable professional offering many years of corporate and hospitality industry experience. Through strong work ethic and ambition, I have been able to obtain a successful career history, achieving high performance with minimal supervision. I have a proven ability to collaborate effectively within different teams with innovative ideas. I am seeking an opportunity to demonstrate my energy, passion and high-level of skills in a dynamic work environment.
Overview
8
8
years of professional experience
Work History
Bartender & Waiter
Hamilton Island Enterprises
Hamilton Island, Australia
09.2024 - 04.2025
- Responsible for opening and closing duties and presentability standards of a high end brand.
- Producing high-quality drinks and coffee to customer preferences in a fast-paced setting
- Maintained inventory and knowledge of bar and menu options
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
Cafe Supervisor & Barista
Mea & Ame
Sydney, Australia
11.2023 - 08.2024
- Supervised a team of five staff (FOH & BOH) and improved customer service standards
- Recruited, hired, trained, mentored, coached and evaluated as necessary.
- Monitored employee productivity levels on a regular basis to identify areas of improvement.
- Coordinated with the company owners on identifying sales opportunities.
Bartender & Waiter
Lasseters
Alice Springs, Australia
04.2023 - 07.2023
- Greeted customers with a friendly and helpful attitude, providing excellent customer service at all times.
- Handled difficult and inappropriate customers from a wide range of nationalities and backgrounds with grace and professionalism.
- Consistently maintained a clean and orderly bar.
Senior Commercial Executive
NielsenIQ
Oxford
10.2020 - 01.2023
- Managed the commercial relationships of a 9-client portfolio (~$8m p/annum).
- Aligned across local, regional and international levels.
- Renewed four client contracts at a 100% success and increased spend +13%.
Level 6 Apprentice
NielsenIQ
Oxford
09.2017 - 09.2020
- 2019-2020: Sales Support Executive (Lindt, Kellogg, Quorn Foods)
- 2018-2019: Consumer Insights Executive (General Mills, Colgate, NV)
- 2017-2018: Analytics Executive (Heinz, McCormick)
Education
Oxford Brookes University
OxfordPark House School
NewburySkills
- Customer Service Excellence
- Strong Communication Skills
- Leadership
- Ability to Work Under Pressure
- Decision Making
- Adaptability & Versatility
References
References available upon request.
Timeline
Bartender & Waiter
Hamilton Island Enterprises
09.2024 - 04.2025
Cafe Supervisor & Barista
Mea & Ame
11.2023 - 08.2024
Bartender & Waiter
Lasseters
04.2023 - 07.2023
Senior Commercial Executive
NielsenIQ
10.2020 - 01.2023
Level 6 Apprentice
NielsenIQ
09.2017 - 09.2020
Oxford Brookes University
Park House School