Eddie Francis
Crowborough,East Sussex
Summary
My name is Eddie Francis, I am 18 years old and looking for full time work in pursuit of a fulfilling and successful career in which I can elevate my knowledge and abilities, and I believe your institution is where my journey begins. First of all, a little bit about myself. I am a sociable individual who appreciates spending time with my friends, family and girlfriend. I also like to stay active by going to the gym to keep me physically and mentally healthy. I am currently working part time as a sales advisor at Tesco mobile and have been since April 2025. Although I enjoy my current position I feel as though it is rather restricting in terms of moving up in the company and not something I endeavour to pursue later in life, as well as lacking the same passion I might share in different sectors of work.
Overview
2026
2026
years of professional experience
2
2
years of post-secondary education
Work history
Catering and Housekeeping Staff
Bowles Outdoor Centre
- Served and assisted during meal service.
- Prepared vegetables, laid tables, washed up, loaded and unloaded the dishwasher, and cleaned bedrooms and bathrooms within specific time frames.
- Worked with customers and colleagues of all ages, following instructions from superiors.
- Ensured a high level of care was taken to adhere to dietary, allergen, and health and safety requirements.
- Punctual and completed all required tasks in a timely manner and to a high standard.
- Ran and restocked the small tuck shop as and when required.
Teaching Assistant
Grove Park Primary School
- Actively supported the class teachers and up to 8 SEN children.
- Enabled children to access the curriculum, facilitated their independent learning, and met their range of needs in and out of the classroom.
- Accurately recorded observations regarding the progress of the children, challenges they faced and conquered, and characteristics of learning they displayed.
- Offered one-on-one guidance to struggling students for improved academic performance.
Football Coach Volunteer
- Coached an under 8s football team over the course of 6 months.
- Taught children different skills and techniques, helped referee games, and supported coaches with their job.
- Interacted with a wide variety of people, such as the children themselves, parents, and the coaches.
Sales Advisor
Tesco Mobile
04.2025 - 01.2026
- Gained many different skills in my experience that I believe can be applied to other workspaces, enabling me to be a valued employee.
- Improved significantly my social skills and customer service.
- Dealt with many different customers over the course of the day, varying in age.
- Adjusted myself to different demographics that I serve.
- Befriended many of my colleagues in both my section of the shop and those in other roles.
- Worked in close-knit conditions in small groups and often supported one another in solving customers issues, hence developing my teamwork skills.
- Calmed down and reassured customers who found technology extremely frustrating and intimidating.
- Remained unbiased and got the best deal for my customers, which I feel is highly appreciated by people I serve.
- Encouraged to sell certain addons such as insurance on the products, meaning I have abilities in sales and can bring profits to the company.
- Achieved a 100% satisfaction rate in NPS (customer satisfaction surveys) in the last quarter.
- Often exceeded the average sales price (ASP).
- Achieved 45% in percentage of protect sales (insurance) in the last quarter where the target is 32.5%.
- Ensured compliance with responsibilities and FCA requirements during audits.
Cleaner
Local Offices
11.2022 - 06.2023
Paper Boy
Local Newsagents
03.2022 - 11.2022
- Ensured punctuality at 5:45 am Monday-Saturday while balancing this with my education.
Education
Criminology and Sociology -
East Sussex College
Lewes 01.2023 - 01.2025
GCSEs - Combined science, geography, maths, religious studies, psychology, physical education, English language, English literacy
Beacon Academy
CrowboroughSkills
- Customer service
- Technical ability and competence
- Teamwork
- Creativity
- Sales
- Money handling
Personal Information
Age: 18
Accomplishments
Duke of Edenborough Bronze award
Timeline
Sales Advisor
Tesco Mobile
04.2025 - 01.2026
Criminology and Sociology -
East Sussex College
01.2023 - 01.2025
Cleaner
Local Offices
11.2022 - 06.2023
Paper Boy
Local Newsagents
03.2022 - 11.2022
Football Coach Volunteer
Catering and Housekeeping Staff
Bowles Outdoor Centre
Teaching Assistant
Grove Park Primary School
GCSEs - Combined science, geography, maths, religious studies, psychology, physical education, English language, English literacy
Beacon Academy