Eddie Dalby
Leicester,Leicestershire
Summary
A highly adaptable and digitally literate professional with exceptional communication skills and a proven ability to remain calm under pressure. Demonstrates resilience in emotionally challenging situations, discretion, and confidentiality while excelling in time-efficient task completion. Physically fit and active, with a strong aptitude for responsive problem-solving and flexibility in shift patterns, aiming to contribute effectively to dynamic environments.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
Work history
Food and beverage assistant
Ascott Limited: Mercure Leicester Grand Hotel
Leicester, Leicestershire
10.2022 - Current
- Prioritised tasks during peak hours to ensure smooth operations.
- Upheld hygiene standards, resulting in optimal food safety conditions.
- Managed table arrangement for maximising dining capacity during busy periods.
- Demonstrated exceptional customer service by promptly attending to diner's needs.
- Implemented waste reduction practices saving resources and costs.
- Checked food quality before serving safeguarding diner's experiences.
- Trained new team members, contributing to staff proficiency.
- Followed strict alcohol serving laws maintaining legal compliance.
- Collaborated effectively with kitchen staff for expedited order delivery.
- Adapted quickly to changing schedules ensuring consistent performance.
- Provided first-class customer care through helpful, friendly service.
- Employed strong interpersonal skills to handle queries relating to menus, allergies and restaurant services.
- Upheld company policies and procedures whilst serving customers.
Landscape and gardening Labourer
William Brothers
Leicester, Leicestershire
05.2022 - 09.2022
- Provided continuous maintenance services securing long term client relations.
- Planted trees, shrubs and flowers for an improved visual appeal.
- Cleared rubbish from site, leaving clean and tidy work area behind.
- Handled transportation of materials without any damage ensuring smooth execution of tasks.
- Assisted with installation of outdoor features such as patios, decking and fencing enhancing overall property value and safety.
- Carried out day-to-day duties accurately and efficiently.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours, covering nights, weekends and bank holidays.
Education
A-Levels -
Wigston college
Leicester 08.2023 - 07.2025
GCSEs -
Wigston Academy Trust
Leicester 08.2021 - 07.2023
Skills
- Effective communicator
- Active Listener
- Critical thinker
- Adaptable
- Flexible
- Honest and reliable
- Calm under pressure
- Interprofessional skills
Affiliations
- Football
- Golf
- Travel
Timeline
A-Levels -
Wigston college
08.2023 - 07.2025
Food and beverage assistant
Ascott Limited: Mercure Leicester Grand Hotel
10.2022 - Current
Landscape and gardening Labourer
William Brothers
05.2022 - 09.2022
GCSEs -
Wigston Academy Trust
08.2021 - 07.2023