Eddie AGUSIOBO
Watfrod,Hertfordshire
Summary
Dedicated professional with a robust skill set in Microsoft Office applications, including Zoom, Outlook, Word, Excel, PowerPoint, and Access. Demonstrates excellent administrative and communication skills alongside comprehensive training in patient and customer service, telephone etiquette, and food handling. Proficient in physical care and cognitive stimulation activities with a strong interpersonal aptitude. Skilled in the use of hoists and manual handling techniques to support mobility needs. Committed to understanding individual needs with a focus on diversity and inclusion awareness. Experienced in elderly care with notable achievements in providing mobility support proficiency. Career goals include advancing expertise in healthcare services while enhancing patient care quality.
Compassionate professional with extensive experience in supporting vulnerable individuals in residential settings. Skilled in creating safe, nurturing environments and developing tailored care plans to enhance well-being. Strong communication and problem-solving abilities ensure high-quality care and positive outcomes.
Compassionate Residential Care Worker known for fostering positive environments and enhancing resident well-being. Skilled in developing personalised care plans, building trusting relationships, and supporting daily activities. Proven impact in improving resident satisfaction and maintaining high standards of care. Compassionate individual dedicated to making positive impact in residential care. Possesses strong communication and problem-solving skills, coupled with empathy and patience. Committed to enhancing well-being and quality of life for residents through attentive and respectful care.
Overview
24
24
years of professional experience
10
10
years of post-secondary education
1
1
Certification
Work history
Resident Care worker
Jewish Care
Ilford
2026.01 - 2026.04
- Assist residents with personal care, food and drink and administering medication
- Support residents in all activities of daily living to maximise wellbeing and promote choice, independence, and dignity
- Provide encouragement and companionship by engaging with residents and other stakeholders
- Support with recreational activities
- Prepared meals for patients, ensured balanced nutrition intake.
- Ensured infection control measures were adhered to strictly for a safe environment for both staff and patients alike.
- Assisted in physical therapy sessions with patients to promote mobility improvement.
- Enhanced healing process by changing wound dressings regularly.
- Liaised between patients and healthcare professionals, facilitated effective communication channels.
Kitchen Porter / Chef Assistant
IndeedFlex (shift based)
2022.01 - 2026.04
- Cleaning and sterilising countertops, kitchen walls, stoves, ovens, grills and sinks
- Cleaning the entire kitchen once it is closed to ensure it is ready for the next day
- Maintaining the food storage areas like freezers and refrigerators
- Receiving deliveries and organising them in the kitchen
- Washing dirty dishes like cutlery, pots, cutting boards and pans or loading dishes into the dishwasher
- Removing kitchen waste from waste containers and disposing of them properly
- Cleaning and maintaining cooking equipment like cookers, pots and food mixers
- Supporting the Chef in basic food preparation like cutting ingredients, peeling and washing food items
- Providing assistance to Prep Cooks and other kitchen staff, as needed
Healthcare Assistant/Clinical Support Worker
Imperial College Healthcare NHS Trust (Charing Cross Hospital)
2022.03 - 2022.11
- Ensuring an impeccable standard of cleaning infectious and general areas within the ward
- Routinely oversees and monitors care workers
- Takes responsibility for the shift and for the service while on duty and perform detailed handover at shift ends
- Responds to emergencies and provides guidance and support to care workers.
- Assists and enables service users to dress, undress, wash, use the toilet and bathe
- Serves meals to service users at table or in bed, assists with feeding if required
- Generally assists with service users’ overall comfort and well being
- Provides interest and activities to stimulate and engage the service user
- Undertakes light cleaning and domestic duties including meal preparation as required.
- Monitors service users’ conditions by taking temperature, pulse, respiration and weight, behavioural charts and any other vital record keeping.
- Liases with professional staff in carrying out care plans
- Maintained stock levels of medical supplies on the ward, ensured uninterrupted provision of care services during shifts.
- Administered non-prescription medication under supervision, relieved minor discomforts swiftly.
- Upheld patient confidentiality at all times whilst performing duties as per data protection norms set down by the NHS.
Ward Clerk
Imperial College Healthcare NHS Trust (Charing Cross Hospital)
2022.01 - 2022.03
- Transfer of diagnostic images, samples, patient files and pharmacy items between wards and departments
- Ensuring an impeccable standard of cleaning infectious and general areas within the ward
- Facilitating the safe, comfortable and timely movement of patients in wheelchairs and beds around the hospital for appointments and transfers
- Ordering and replenishment of ward supplies, clean patient gowns, linen items and PPE
- Wrote professional letters, emails and memoranda for business communication.
Team Leader (Retail)
Levy Restaurants (Compass Group)
2012.10 - 2022.03
- Ensure all customers are served in a fast, professional and courteous manner
- Ensure the customer consistently receives a high standard of customer service
- Ensure retail staff keep the bar areas clean and tidy before, during and after opening hours and to undertake cleaning duties as required while paying strict attention to Health and Safety Guidelines
- Ensuring that all licensing laws such as no service to under 18’s are strictly adhered to
- Ensuring all purchases are accurately put through tills using laid down procedures
- Supervise cash handling, ensuring safety and accountability of stock and equipment
- Acts as an information point for customers
- Record wastage in line with venue procedures and dispose of waste in adherence with any onsite recycling initiatives
- Motivate staff for optimum performance during peak periods while maintaining standards and adhering to health and safety rules
- Reporting on intoxication incidents and staff injuries, signing off job cards (start times and closing times)
- Attending to staff and supervisor concerns and questions
- Conducting staff and supervisor briefings plus induction for new starters
- Monitored daily operations whilst reducing operational cost significantly.
- Provided comprehensive onboarding training to reduce learning curve for new hires.
Team Supervisor – Housekeeping (Critical Care and Accident and Emergency Wards)
Medirest (Compass Group)
2020.03 - 2022.01
- Training and induction for new members of staff
- Delivering an impeccable standard of cleaning infectious and general areas within the ward/hospital
- Delivering adequate and on time feedback to the medical, nursing and ancillary staff
- Ordering and replenishment of ward cleaning supplies and PPE
- Ensuring staff adhere to strict infection control guidelines plus the proper use and disposal of PPE and infectious waste following detailed training
- Providing hot and cold drinks to patients and their relatives and assisting during patient meal times
- Providing visitors and patients with directions and contacts within the hospital
- Established clear objectives, leading to greater focus and direction for the entire team.
- Assigned tasks according to individual strengths, resulting in higher job satisfaction levels amongst employees.
Department Supervisor (Nightshift)
PRIMARK store, Westfield Shopping Centre
Stratford
2011.09 - 2021.06
- Responsible for the overall running of the departments within the store
- Supervise staff in my department so as to provide an efficient sales service to customers in line with company policy
- Maintain a high level of sales and commercial focus in terms of stock control, inventory and prevention of stock loss by administrative and quality control
- Dealing with customer complaints, staff related issues and making sure all general tasks are up to standard such as stock management and merchandising, store stock levels, and ordering
- Supervise periodic stock take
- Ensure that measures are put in place to guarantee the health, safety and security of my department staff
- Processing and setting up of items on hangers for display in the frontroom and in the stockroom
- Deputize and assist my departmental manager in all other duties as assigned by my line manager
- Maintained smooth-running business operations by delegating priorities to staff abilities.
ACCOUNTS/FINANCE ASSISTANT
NEW DIMENSIONS TRADING LIMITED
2011.06 - 2015.10
- Executed general accounting functions spanning ledger posting, account receivable, account payable, and categorising reports.
- Managed posting activity of journals on to financial management system as well as streamlined records of financial and business transactions such as invoices, remittance advice, disbursements.
- Highlighted financial risks, forecasted cash flow, defined a target for the working capital, and explored new sources for investment.
- Built collaborative rapport with top executive to discuss and guide on various issues regarding accounts activities.
- Key Accomplishments:
- Developed month-end procedures, including design of balance sheet reconciliations, cheque and card payments, updated the payment log, and monthly reviews.
- Assessed the impact of regulatory initiatives by promoting transparency and strengthening internal control system through running weekly payment process through BACS,CHAPS and cheques.
Stockroom Assistant
NEXT- Canary Wharf outlet
2011.05 - 2013.07
- Organising of the stockroom
- Carrying out the replenishment of sales floors
- Tagging, de-tagging and size cubing of delivered items
- Sorting/processing of deliveries
- Processing and setting up of items on hangers for display in the frontroom and in the stockroom and all other duties as assigned by my line manager
GRANT ADMINISTRATOR/ACCOUNTANT
ENHANCING FINANCIAL INNOVATION AND ACCESS
2010.06 - 2011.03
- Coordinated meetings and conferences which included venue selection and booking, sending out invitations and liaising with the PR firm.
- Initiated adequate system of internal control by strictly adhering reporting requirements as well as analysed and re-organised the monitoring and evaluation reports for all grantees.
- Key Accomplishments:
- Gathered required information related to funding pipeline, grant status, and milestone tracking and directly reported to management for decision making process.
- Conducted due diligence by scrutinising general ledger and ensured ledger integrity.
FUND ACCOUNTANT
ASSET AND RESOURCE MANAGEMENT CO. LIMITED
2002.05 - 2010.06
- Controlled daily accounting functions, providing seamless direction to investment account staff, including recruiting, training developmental opportunities, performance evaluation, and deploying career development plans.
- Carried out quantitative investigations on the implementation of portfolio accounting and performance reporting.
- Evaluated and slashed major risks by building effective strategies as well as successfully developed productivity matrix to gauge team performance, which resulted in augmenting productivity and enhancing control.
- Key Accomplishments:
- Provided periodic reporting on the portfolios of individuals, mutual funds and multi-national institutional clients, and administration of pension schemes
- Achieved bottom-line results by documenting and consolidating holistic portfolio managers’ transactions and the valuation of tenured deposits derivatives.
- Ramped division efficiency by appraising and determining bi-weekly portfolio performance and investment reporting for the clients and the organisation.
- Fostered congenial relationships and communication with key operators to accomplish high-impact set targets.
Education
B. Sc Nursing (Adult) -
University of Greenwich
2023.09 -
B.Sc. Accounting 2nd Class (Upper Division) -
A.B.U Zaria
1997.10 - 2002.01
GCSEs -
THERBOW Secondary School
Zaria 1991.01 - 1996.06
Skills
- Strong skills in the use of Microsoft office (Zoom, Outlook, Word, Excel, PowerPoint, Access)
- Excellent administrative and communication skills
- Various patient/customer service, telephone etiquette and food handling training
- Physical care
- Cognitive stimulation activities
- Interpersonal aptitude
- Use of hoists
- Understanding individual needs
- Diversity and inclusion awareness
- Mobility support proficiency
- Elderly care
- Manual handling
Certification
Project Management – Foundation (February 2015)
REFERENCES
Available on request
Additional Experience
ACCOUNT ASSISTANT, LOCAL ACCOUNTANCY PROJECT London, United Kingdom March 2011 to Jul 2011
Timeline
Resident Care worker
Jewish Care
2026.01 - 2026.04
B. Sc Nursing (Adult) -
University of Greenwich
2023.09 -
Healthcare Assistant/Clinical Support Worker
Imperial College Healthcare NHS Trust (Charing Cross Hospital)
2022.03 - 2022.11
Kitchen Porter / Chef Assistant
IndeedFlex (shift based)
2022.01 - 2026.04
Ward Clerk
Imperial College Healthcare NHS Trust (Charing Cross Hospital)
2022.01 - 2022.03
Team Supervisor – Housekeeping (Critical Care and Accident and Emergency Wards)
Medirest (Compass Group)
2020.03 - 2022.01
Team Leader (Retail)
Levy Restaurants (Compass Group)
2012.10 - 2022.03
Department Supervisor (Nightshift)
PRIMARK store, Westfield Shopping Centre
2011.09 - 2021.06
ACCOUNTS/FINANCE ASSISTANT
NEW DIMENSIONS TRADING LIMITED
2011.06 - 2015.10
Stockroom Assistant
NEXT- Canary Wharf outlet
2011.05 - 2013.07
GRANT ADMINISTRATOR/ACCOUNTANT
ENHANCING FINANCIAL INNOVATION AND ACCESS
2010.06 - 2011.03
FUND ACCOUNTANT
ASSET AND RESOURCE MANAGEMENT CO. LIMITED
2002.05 - 2010.06
B.Sc. Accounting 2nd Class (Upper Division) -
A.B.U Zaria
1997.10 - 2002.01
GCSEs -
THERBOW Secondary School
1991.01 - 1996.06