ECHENDU NWAKA
Norwich,Norfolk
Summary
Dedicated healthcare professional with extensive experience in home care, specialising in client support and personal assistance. Proven ability to build strong relationships and promote well-being through effective communication and teamwork. Committed to maintaining high standards of care while respecting client dignity and confidentiality.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
Work history
Healthcare Assistant
Norvic Healthcare Ltd
Norwich , United Kingdom
11.2022 - 07.2025
- Supported clients with medication reminders and administration as per care plans.
- Developed trusting relationships to provide emotional support and alleviate loneliness.
- Utilised hoists, walking aids, and safe manual handling techniques for clients with limited mobility.
- Prepared meals considering clients' dietary needs and preferences while assisting with feeding.
- Monitored clients' physical and emotional well-being, reporting changes to senior staff promptly.
- Maintained dignity and privacy of clients while ensuring high hygiene standards in their homes.
- Exhibited punctuality and dependability while efficiently managing multiple home visits.
- Trained in proper PPE use and upheld high hygiene standards within clients' homes.
Branch Operations Head
NPF Microfinance Bank Ltd
Abuja, Nigeria
11.2016 - 10.2022
- Established strong relationships with clients to enhance financial service delivery and branch loyalty.
- Educated clients on loan products and credit options to facilitate informed decision-making.
- Ensured compliance with company policies and regulations to mitigate legal risks.
- Networked within local communities to identify business opportunities.
- Compiled operational and risk reports detailing financial metrics for proactive management decisions.
- Reviewed applications against criteria to determine approval, rejection, or modification needs.
Education
Bachelor of Science - Marketing
ABIA STATE UNIVERSITY
Nigeria 09.2005 - 09.2009
Skills
- Compassionate client care
- Emotional support
- Personal care assistance
- Excellent communication skills
- Medication administration
- Client relationship management
- Excellent time management skills
- Outstanding Organisation
- Meal Preparation
- Home healthcare experience
- Safe manual handling
- PPE training
Timeline
Healthcare Assistant
Norvic Healthcare Ltd
11.2022 - 07.2025
Branch Operations Head
NPF Microfinance Bank Ltd
11.2016 - 10.2022
Bachelor of Science - Marketing
ABIA STATE UNIVERSITY
09.2005 - 09.2009
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