Ecaterina Stefirta
London,Moldova
Summary
Experienced Housekeeping Supervisor with strong leadership and team management skills. Skilled in coordinating daily housekeeping operations, ensuring high standards of cleanliness, hygiene, and safety. Adept at staff training, inventory control, and quality inspections, with a focus on delivering exceptional guest experiences. Detail-oriented, organized, and capable of working effectively under pressure in fast-paced hospitality environments.
Professional Summary-Retail:
Customer service professional seeking a management role. Skilled in training staff and establishing a rapport with clients. Self-motivated with exceptional communication and computer capabilities. Friendly Sales Associate adept at working in diverse retail and customer service environment.
Overview
10
10
years of professional experience
Work history
Sales assistant, Customer Service, Tills Service
TK Maxx
London, Royal Kensington and Chelsea
2019.04 - Current
Housekeeping supervisor
Hotel Care, Mercure London Bridge
London
2024.07 - 2025.08
Customer service, Till service
CHOPSTIX SHOP
London, United Kingdom
2018.09 - 2019.04
Restaurant waiter
WOK SUSHI RESTAURANT
Elche, Spain
2018.01 - 2018.07
- 6 months
Restaurant waiter
LA PALAZON RESTAURANT
Elche, Spain
2016.06 - 2018.01
Education
High School and Baccalaureate - Communication, Sociology and Psychology
Natalia Dadiani
Chisinau, Moldova 2008.01 - 2010.01
Secondary Education - Accounting, Finance and Banks, Industrial accounting
Financial Banking College
Chisinau, Moldova 2010.01 - 2014.01
Bachelor of Arts - Business&Management
University of Suffolk
London 2021.09 - 2025.05
Bachelor of Business Administration - Business&Management
Arden University
London 2025.09 -
Skills
- Quick learner
- Creative problem solver
- Strong client relation
- Strategic sales knowledge
- Trusted key holder
- Exceptional communication skills
- International sales support
HSK / Job-Specific Skills
- Leadership and team coordination
- Effective communication with staff and guests
- Ensuring hygiene, health, and safety standards
- Inspecting quality of work and enforcing standard procedures
- Ability to work under pressure and meet deadlines
LANGUAGES
English
Advanced
Russian
Advanced
Romanian
Fluent
Custom
[Type here]
Timeline
Bachelor of Business Administration - Business&Management
Arden University
2025.09 -
Housekeeping supervisor
Hotel Care, Mercure London Bridge
2024.07 - 2025.08
Bachelor of Arts - Business&Management
University of Suffolk
2021.09 - 2025.05
Sales assistant, Customer Service, Tills Service
TK Maxx
2019.04 - Current
Customer service, Till service
CHOPSTIX SHOP
2018.09 - 2019.04
Restaurant waiter
WOK SUSHI RESTAURANT
2018.01 - 2018.07
Restaurant waiter
LA PALAZON RESTAURANT
2016.06 - 2018.01
Secondary Education - Accounting, Finance and Banks, Industrial accounting
Financial Banking College
2010.01 - 2014.01
High School and Baccalaureate - Communication, Sociology and Psychology
Natalia Dadiani
2008.01 - 2010.01