Ebony Woode
Hook,Hampshire
Summary
Accomplished professional with extensive expertise in team leadership and collaboration, market trend awareness, communication of product quality and time efficiency. Outstanding problem solving and analytical skills. Proven track record of improving Bakery performance and ensuring quality standards are at a high across sites. Demonstrates a strong commitment to safety consciousness, data analysis and interpretation, and resilience under pressure. Proficient in inventory management, initiative taking, recipe development, staff training, health and safety compliance, and manual handling training. Holds certifications in Food Safety Level 2, SMART Manual Handling trainer, COSHH training, and First Aid/Mental Health First Aid. Dedicated to maintaining high standards of quality SOP understanding and food safety while pursuing continuous professional growth.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work history
Bakery manager
Hovis Ltd
High Wycombe, Buckinghamshire
05.2024 - Current
- Overseeing the production process and ensuring compliance with quality standards.
- My role requires for me to collaborate with various departments across sites including close communications with the Chief technical Officer to optimise operations and to further gain understanding within the business on product quality assurance.
- On a day-to-day basis it is my responsibility to ensure that health and safety is kept at its best by conducting internal audits
- Manages daily bakery operations, ensuring adherence to quality and efficiency standards.
- Trained staff on food safety and hygiene best practices for compliance.
- Overseeing inventory management, including ordering and stock rotation processes.
- Maintained cleanliness and organisation of bakery to comply with health regulations.
- Assisted in developing innovative baked goods, expanding product range.
- Monitored equipment maintenance to minimise unexpected breakdowns during operation.
- Coordinated training sessions for new hires to enhance skill sets.
- Collaborated across departments to create strategies capitalising on emerging customer trends.
Quality assurance lead
Heygates Flour Mill
Tring, Hertfordshire
06.2023 - 05.2024
- Conducted thorough inspections of raw materials and finished products for quality compliance.
- Collaborated with production teams to resolve quality issues promptly.
- Documented quality assurance findings and maintained accurate regulatory records.
- Utilised diverse testing methods to evaluate product quality throughout production processes.
- Implemented corrective actions based on assessments to enhance product quality.
- Trained colleagues on quality control standards to improve teamwork and understanding.
Customer sales advisor
Holland & Barrett
Milton Keynes , Buckinghamshire
09.2016 - 09.2018
- Delivered exceptional customer service through effective communication and active listening.
- Provided detailed product knowledge and personalised recommendations to customers.
- Processed transactions accurately while maintaining an organised checkout area.
- Collaborated with team members to ensure visually appealing, well-stocked merchandise displays.
- Participated in training sessions to enhance product knowledge and sales techniques.
- Utilised extensive product information to offer accurate consumer advice.
- Advised customers on suitable products to meet specific needs.
Education
Bachelor of Science - Food Science
University of Reading
Reading, England 10.2019 - 05.2023
Skills
- Team Leadership and Collaboration
- Market trend awareness
- Time efficiency
- Safety consciousness
- Data analysis and interpretation
- Resilience under pressure
- Inventory management expertise
- Initiative taking
- Recipe development
- Staff training
- Health and Safety Compliance
- Manual handling trainer
- Quality SOP understanding
- Food Safety Level 2
- COSSH trained
- First Aider/Mental Health First Aider
Certification
- Level 2 Food Safety
- Food Allergy Training
- COSHH trained
- PUWER trained
- SMART Manual Handling trained and authorised to train others across the business
- First Aider
- Mental Health First Aider
Timeline
Bakery manager
Hovis Ltd
05.2024 - Current
Quality assurance lead
Heygates Flour Mill
06.2023 - 05.2024
Bachelor of Science - Food Science
University of Reading
10.2019 - 05.2023
Customer sales advisor
Holland & Barrett
09.2016 - 09.2018