Ebony Williams
Peterborough
Summary
A detail-oriented professional with exceptional written and oral communication skills, adept at maintaining confidentiality and discretion. Demonstrates proficiency in Microsoft Office applications, including Word, Excel, and Outlook, while efficiently managing multiple tasks and deadlines. Known for a diplomatic approach in handling difficult customers and a fast learner of new systems and procedures. Committed to delivering high accuracy in all tasks with a focus on career growth within dynamic environments.
Overview
2
2
Languages
Work history
Retail Assistant
Tesco
Huntingdon
- Offered customers efficient customer services while working at the checkout area
- Performed my job duties alongside other members of staff in order to ensure appropriate inventory management and store presentation
- Managed cash and credit card transactions in an effective manner
Childcare Assistant
Ashbourne Day Nursery
Peterborough
- Supported the care, development and day-to-day activities of young children in a safe and nurturing setting
- Communicated in a professional manner with the parents/carers of the child about his/her day and achievements
- Made thorough documentation and adhered to rigorous safeguarding procedures
Hospitality Assistant
Bank Farm Holiday Park
Swansea
- Offered warm and high-quality services to customers within a holiday park environment
- Had to multi-task effectively when there was pressure, particularly during peak seasons
- Solved customer issues in a professional manner
Education
LLB - Law
Peterborough
Level 3 Diploma - business
Gower Collage
Swansea 09/2021 - 07/2023
A-Levels -
gowerton school
Swansea, City and County of SwanseaGCSEs - English and Maths
Skills
- Good written and oral communication skills
- High attention to detail and accuracy
- Confidentiality, discretion, and professionalism
- Well organized, capable of handling multiple tasks and deadlines
- Capable of using Microsoft Office (Word, Excel, Outlook)
- Fast learner of new systems and procedures
- Handling difficult customers
- Diplomatic approach
REFERENCES
Available on request.
Languages
Welsh
Advanced
Spanish
Intermediate
Timeline
GCSEs - English and Maths
Level 3 Diploma - business
Gower Collage
09/2021 - 07/2023
Hospitality Assistant
Bank Farm Holiday Park
Childcare Assistant
Ashbourne Day Nursery
Retail Assistant
Tesco
LLB - Law
Peterborough
A-Levels -
gowerton school