Ebony Bedekier
Taunton,Somerset
Summary
I am a methodical and knowledgeable Quality Control Coordinator with over four years of experience in quality control within both the food manufacturing and electrical manufacturing industries. My keen eye for detail has enabled me to consistently identify and recommend process improvements, resulting in enhanced data capture efficiency.
I am a highly organised professional who applies a structured and methodical approach to every aspect of my work. My strong attention to detail has been instrumental in my success as a Quality Control Coordinator.
I am a friendly and approachable individual who thrives in team environments. Additionally, I possess strong verbal and written communication skills, enabling me to convey information clearly and effectively in all business communications.
Overview
9
9
years of professional experience
11
11
years of post-secondary education
Work history
Quality Coordinator
Fraser Anti-Static Techniques
Bampton, Devon
2024.11 - Current
- Led all quality functions across the factory.
- Managed all external audits (ATEX, UL, and ISO 9001), developed the internal audit schedule, and conducted monthly internal audits.
- Conducted calibration checks to maintain accurate and precise measurement instruments used in quality control process.
- Oversaw and managed the NCR process, ensuring that all issues were effectively communicated to the purchasing team to support root cause identification and resolution with our suppliers.
- Responsible for creating, maintaining, and managing all factory work instructions.
- Management of customer complaints ensuring timely root cause analysis.
- Maintain and monitor the businesses quality KPI's.
- Collaborate with engineering and production teams to resolve quality issues.
- Maintain all control quality documentation and records.
- Oversaw the inspection of incoming goods, sample approval, and sample reports.
- Managed all concessions and production permits.
Quality Control Coordinator
Rain Nutrience
Dunkeswell, Devon
2023.01 - 2024.09
- Provided support for Quality Management Systems (QMS), contributing to continuous improvement of quality processes.
- I was responsible for the management of company QMS forms, which included reviewing completed forms on a weekly basis to ensure their completion and accuracy, and subsequently filing them in a designated location
- Assisted with drafting, reviewing and finalising Standard Operating Procedures.
- In house allergen testing of finished goods and production machinery.
- Sample preparation for external allergen and micro testing.
- Approval of first line sample before production commences against company and customer standards.
- Verifying and releasing all finished product before despatch.
- Liaising with the sales department to ensure timely remedy when a product parameter failed to meet the customers requirements.
- Organoleptic evaluation of finished goods
- Maintenance of retention samples.
- Conducted calibration checks to maintain accurate and precise measurement instruments used in quality control process.
- All CCP failures had to be reported to me, I would arrange for the replacement of defective equipment and issue new CCP machinery.
- Performing root cause analysis on non-compliant goods and practices, enabling timely remedy.
- Data capturing using excel and google sheets.
- Ensured full compliance to internal and external regulations, including BRCGS AA* and GMP.
- Conducting quality control assessments of finished goods in line with established criteria.
- Internal auditing of all production areas, ensuring compliance with BRCGS standards.
- I was responsible for training our internal X-ray CCP new products, ensuring that all finished goods were compliant.
- Task delegation to the Quality Inspectors.
- Audit traceability.
Quality Controller
Rain Nutrience
Dunkeswell, Devon
2022.03 - 2023.01
- Supervised product dispatch, verifying finished products met company standards.
- Carried out regular critical control checks on production line.
- Worked with cross-functional teams to communicate quality standards and address any discrepancies.
- Sample approval and release.
- QMS management.
- Organoleptic evaluation.
- Retention management.
- Document control.
Quality Inspector
Rain Nutrience
Dunkeswell, Devon
2021.11 - 2022.03
- Checked raw materials' quality met manufacturing requirements.
- Production line inspections.
Health Care Assistant
Chelston Gardens Dementia Care Home
Wellington, Somerset
2019.08 - 2021.11
- Promoted physical and emotional health of residents through empathetic care and attentive assistance in daily tasks.
- Safely moved and handled residents in line with stringent CQC regulations and requirements.
- Worked closely with nurses to maintain optimum levels of communication.
- Remained up to date with all training.
- Safely escorted patients to and from hospital.
- Helped residents to complete day-to-day tasks, including bathing, dressing, and eating.
- Monitored patients' condition through personal care, mealtimes, and social interactions, escalating all concerns to the nurse in charge.
- Built caring and supportive relationships with residents to provide mental stimulation and enhance daily life.
- Greeted visitors in person in line with CQC's COVID-19 regulations, providing the correct PPE to all visitors and recorded all visitors COVID-19 LFD tests.
- Safely moved residents using a hoist and a standing aid.
Head Waitress
Mitchells & Butlers
Taunton, Somerset
2017.07 - 2019.08
- Managed new and existing reservations, promptly resolving booking issues to minimise seating delays.
- Trained and supervised new wait staff, establishing, and maintaining first-class customer service standards.
- Followed food hygiene and safety procedures in line with requirements.
- Ensured tables were re-laid efficiently, reducing turnaround times.
- Checked in with customers during meals to confirm receipt and quality of their orders, ensuring a positive dining experience
- Maintained bar stocks, replenishing daily as necessary.
- Used an EPOS system to process all orders.
- Operated a cash register for all cash and card transactions, as well as maintaining a money belt throughout the shift.
- Increased order value by upselling sides, drinks and desserts.
Education
Bachelor of Science - Psychology & Counselling
The Open University
Milton KeynesA-Levels - Psychology
Bridgwater & Taunton College
Bridgwater, Somerset 2016.09 - 2019.07
A-Levels - Biology
Bridgwater & Taunton College
Bridgwater, Somerset 2016.09 - 2018.07
A-Levels - Chemistry
Bridgwater & Taunton College
Bridgwater, Somerset 2016.09 - 2018.07
GCSEs - Spanish, Physics, Chemistry, Biology, English Literature & Language, French, Maths, Music
Heathfield Community School
Taunton 2011.09 - 2016.07
Skills
- IPC
- UL
- ISO 9001
- ATEX
- Microsoft Software
- Process Control
- Root Cause Analysis
- Food Manufacturing Experience
- Data Gathering and Review
- Quality Control
- Document Control
- Process Improvement
- Food Safety
- Lab Skills
- Good Manufacturing Practice
- Auditing
- HACCP
- CCP
Affiliations
- I enjoy gardening and reading.
Qualifications
- HACCP Level 3- Hazard Analysis Critical Control Point
- Root Cause Analysis Level 3 Advanced Diploma (CPD Accredited)
- HACCP, TCCP & GMP - Food Safety and Quality Control (CPD Accredited)
- Quality Control & Management Training (CPD Accredited)
- Food Microbiology and Quality Control (CPD Accredited)
- ISO Internal Auditing (British Assessment Bureau)
- Document Control Training (CPD Accredited)
- IPC-A-610
- ATEX Awareness compliant to IECEx 000
References
References available on request.
Timeline
Quality Coordinator
Fraser Anti-Static Techniques
2024.11 - Current
Quality Control Coordinator
Rain Nutrience
2023.01 - 2024.09
Quality Controller
Rain Nutrience
2022.03 - 2023.01
Quality Inspector
Rain Nutrience
2021.11 - 2022.03
Health Care Assistant
Chelston Gardens Dementia Care Home
2019.08 - 2021.11
Head Waitress
Mitchells & Butlers
2017.07 - 2019.08
A-Levels - Psychology
Bridgwater & Taunton College
2016.09 - 2019.07
A-Levels - Biology
Bridgwater & Taunton College
2016.09 - 2018.07
A-Levels - Chemistry
Bridgwater & Taunton College
2016.09 - 2018.07
GCSEs - Spanish, Physics, Chemistry, Biology, English Literature & Language, French, Maths, Music
Heathfield Community School
2011.09 - 2016.07
Bachelor of Science - Psychology & Counselling
The Open University