Ebivideep Kaur

• Coordinated communication between drivers and management to enhance operational efficiency.
• Scheduled and dispatched service vehicles based on customer requests and priority levels.
• Monitored real-time vehicle locations using GPS tracking systems to ensure timely service.
• Assisted in training new dispatchers on software systems and operational protocols.
• Resolved customer inquiries and complaints promptly to maintain high levels of satisfaction.

Supervised a team of up to 10 staff in a fast-paced, high-demand environment. Managed customer orders, maintained operational standards, supported staff during peak times, and ensured smooth daily operations.

Led and motivated staff, managed daily store operations, oversaw stock control, assisted in training, prepared food, and coordinated deliveries. Helped improve store performance through strong leadership, quality control, and customer-focused service.

Handled customer orders in person and over the phone, prepared cakes, and delivered excellent customer service in a busy environment. Developed confidence, creativity, and problem-solving abilities.