John Callegari
Bristol, England, United Kingdom BS8
Summary
Highly skilled and proactive Administrative Professional with extensive experience in customer service, order management, and logistics support. Proven ability to efficiently manage complex administrative processes, analyze data for strategic planning, and foster excellent customer and team relationships. Possesses advanced proficiency in Microsoft Office, strong communication skills, and a self-motivated, dynamic approach to work.
Overview
7
7
years of professional experience
Work History
Sales Assistant
Clifton College
07.2022 - Current
- Managed complex administrative tasks, including coordinating order processes, recording purchase orders, inventory management, and procurement for various departments.
- Supported the sales team by ensuring the smooth processing of orders and effective communication with suppliers and customers, contributing to achieving monthly sales targets.
- Acted as a key point of contact for customer queries, addressing concerns and providing solutions promptly to ensure customer satisfaction.
- Assisted in logistics coordination, ensuring timely and complete deliveries by liaising with internal and external stakeholders.
- Implemented improvements in administrative processes, enhancing operational efficiency and accuracy in order management.
Assistant Manager, Area DPI Photographer
The Walt Disney Company
01.2018 - 01.2020
- Managed daily staffing and departmental operations, overseeing a team of 30+ people to ensure smooth daily functions, reporting to multiple managers across different departments.
- Engaged with hundreds of guests daily, resolving issues promptly while maintaining the high level of customer satisfaction that the Walt Disney World is famous for.
- Worked cross-functionally with other departments to enhance guest experiences and align business goals.
- Excelled in fast-paced environments, effectively handling high-pressure situations and providing leadership support when needed.
Education
Bachelor of Arts - BA - Disaster and Science Management
Louisiana State University
Baton Rouge, Louisiana12-2017
Skills
- Order Management: Experience in processing and managing orders, returns, and claims using enterprise systems
- Customer Service & Communication: Excellent verbal and written communication skills, with a focus on customer satisfaction and query resolution
- Logistics & Inventory Coordination: Proven ability to collaborate with logistics teams to maintain stock levels and ensure timely product delivery
- Team Collaboration: Effective cross-functional team skills, fostering strong relationships with stakeholders at all levels
- Analytical & Problem-Solving: Strong analytical skills, capable of long-term planning and process optimization
- Time Management: Ability to deliver results under pressure and tight deadlines
- Certified Scrum Master - Scrum Alliance - https://bcertme/sfrnlpjxk
Timeline
Sales Assistant
Clifton College
07.2022 - Current
Assistant Manager, Area DPI Photographer
The Walt Disney Company
01.2018 - 01.2020
Bachelor of Arts - BA - Disaster and Science Management
Louisiana State University
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