Assistant Manager
- Carefully managed and recorded cash and credit transactions, diminishing financial discrepancies.
- Worked with store manager to develop action plans to increase performance and exceed sales KPIs.
- Evaluated staff performance, implementing training and development programmes to maintain exceptional service levels.
- Nurtured positive customer relationships, enhancing membership loyalty and driving client retention.
- Built customer relationships with consultative sales approach.
- Trained staff on best practices to achieve optimal productivity.
- Maintained store appearance, including shelving organisation, store layout and visual merchandise planning.
- Oversaw daily operations of store, including inventory and supply restocking, cash-handling and assisting customers.
- Enforced company policies and guidelines for all employees.
- Initiated inventory control measures to manage and replenish stock, maintain costs and meet customer demands.
