Eamon McSloy

• Oversaw daily operations of the Nobia contract order.
• Daily counts and report on routered, processed and drilled pieces.
• Organised loading and dispatch of weekly orders.
• Received consistently positive feedback from customer, resulting in A grade on orders on all occasions.

As dispatch area leader I was responsible for the daily operations in the packing area which included:

• Overseeing smooth operation of two packing lines.
• Organising orders into correct areas, and preparing large pallets and cages for dispatch.
• Loading the daily dispatch trailer in a safe and secure manner.
• Processing customer orders from the waiting area, and customer collection orders. This involved dealing with customers on a regular basis.

• Assisted Dispatch Supervisor in both the management and development of a team of 35 staff.
• Responsible for the day to day running of the department, providing support for the area-leaders within the department to do their roles effectively.
• Delivering daily figures and reports to both supervisor and staff, keeping them informed on current performance regarding targets and objectives.
• Worked closely with department supervisor and the IT department to continuously improve processes and implement new procedures to help streamline operations.
• Dealt directly with service providers to continually improve and adapt operations within the department. This included representatives from TNT, Palletforce, Express Freight, Ribble Packaging and Hub Packaging.

• As Dispatch Supervisor I was directly responsible for up to 35 employees, spanning a day and night shift.
• Responsible for the total dispatch of all company products, meeting targets and delivering daily and weekly reports to the production manager.
• Enhanced operational efficiency by implementing new dispatching procedures.
• Monitored employee health and safety standards, discipline, attendance and work output.
• Conducted yearly employee appraisals on all team members, organised and held disciplinary and welfare meetings incorporating company policies.