Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Osahon Francis Eriamiator

Osahon Francis Eriamiator

Nottingham

Summary

Reliable support worker enthusiastically pursuing opportunity to add immediate value to growing team. Inspired to help others and driven to apply unfailing work ethic to meet objectives. Industrious and committed with skills for multitasking and managing time well.

Overview

8
8
years of professional experience
10
10
Certification

Work History

Support Worker

SDA Recruitment
Nottingham
09.2023 - Current
  • Kept clients engaged in social networks and communities for personal health and growth.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
  • Promoted community integration by providing extensive physical, emotional and social support.
  • Helped clients manage and reach individual goals, supporting independent progression and social skills.
  • Developed and maintained relationships with customers to enhance customer satisfaction.

Support Worker

FEDMED LIMITED
Abuja
04.2020 - 07.2023
  • Visited home environments to help clients develop comprehensive life, technical and job skills.
  • Helped clients manage and reach individual goals, supporting independent progression and social skills.
  • Monitored employee and customer interactions to assess quality of service.
  • Collaborated with other teams to identify and resolve customer issues quickly and professionally.
  • Monitored customer service metrics and provided feedback to team members, upholding quality standards.
  • Kept clients engaged in social networks and communities for personal health and growth.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Transported clients to appointments, shopping venues and entertainment events according to determined schedule.

Supervisor

Rahys Logistics
Lagos
10.2016 - 02.2020
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Maintained compliance with company policies, objectives, and communication goals.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Monitored workflow to improve employee time management and increase productivity.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Generated reports detailing findings and recommendations.
  • Collected, arranged, and input information into database system.

Customer Service Representative

Consol Limited
Lagos
09.2015 - 08.2016
  • Answered constant flow of customer calls with minimal wait times.
  • Updated account information to maintain customer records.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Provided primary customer support to internal and external customers.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.

Education

Bachelor Of Science - Biochemistry And Science Laboratory Technology

Ekiti State University
Ado-Ekiti
08.2015

Skills

  • Mobility Assistance
  • General Housekeeping
  • Patient Toileting
  • Daily Logs
  • Meal Planning and Preparation
  • Meal Preparation
  • Daily Living Support
  • Documentation Abilities
  • Client Coping Mechanisms
  • Cleaning and Sanitizing
  • Technical Support and Assistance
  • Technical Integration
  • Team work
  • Communication skills
  • Compassionate
  • Empathy

Certification

● Understand Your Role, Florence academy (September 2023)

●Equality and Diversity, Florence academy(September 2023)

● Dementia 1, Florence academy(September 2023)

● Safeguarding Adults (September2023)

● Basic Life Support (September 2023)

● Health and Safety (September 2023)

● Infection Prevention and Control (September 2023)

● Understanding behaviour that challenges, Florence academy ( September 2023)

● Medication administration, Florence academy ( September 2023)

● Fire safety, Florence academy ( September 2023)

Timeline

Support Worker

SDA Recruitment
09.2023 - Current

Support Worker

FEDMED LIMITED
04.2020 - 07.2023

Supervisor

Rahys Logistics
10.2016 - 02.2020

Customer Service Representative

Consol Limited
09.2015 - 08.2016

Bachelor Of Science - Biochemistry And Science Laboratory Technology

Ekiti State University

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Osahon Francis Eriamiator