Responsible
for day to day Data Center Operations.
Troubleshooted and repaired server hardware and software issues. Troubleshooted, repaired and deployed network
infrastructure. First responder to mechanical and electrical facility alarms and failures, responsible for
scheduling UPS, generator and CACU servicing.
Participated in a 24x7 on-call schedule.
Data Center Build Engineer
Oracle
New York
07.2008 - 08.2012
Built
and deployed new AWS data center clusters (four data centers per cluster with
approximately 200-300 server racks per site) in Singapore, Japan, Hong Kong,
Brazil, Oregon. Built and deployed AWS
CDN infrastructure in other parts of the world. Responsible for designing floor rack layout and cabling infrastructure. Directed the install of servers, racks and network devices. Performed initial configuration of servers and network
devices. Put together equipment purchase lists and worked with various vendors to get quotes. Acted as the assistant
project manager and build lead, directing onsite efforts of all employees. Directed install of physical security infrastructure. Interviewed, hired and trained employees in
new regions; ensured they were able to run the data centers on their own
before leaving.
Ingestion Region and Data Center Lead
Amazon.com
City
09.2012 - 09.2016
Managed AWS Impot/Export services physical operations in Seattle. Helped
lead the Data center operations team in Seattle. Responsible for training new data center technicians, acted as senior escalation point for server, network, and
other issues. Assigned employees work according to skill level and
workload. Trained new managers, mentored
employees, worked with employees on skills development. Managed employee on-call and shift
scheduling. Biggest accomplishment,
participating in small a work group that reduced the mean time to repair on
equipment by 35-50%; saving Amazon over one million minutes of employee time.
Education
High School Diploma - undefined
Tahoma Sr. High School
2005
High School Diploma -
Vocational High School - SeaTac Occupational Skills Center
2003-2005
Skills
Server Maintenance
Cisco Network Deployment and
troubleshooting
Juniper Network
troubleshooting and installation
Linux
troubleshooting
Copper and Fiber Network Infrastructure Design and Installation
DWDM Systems understanding
Familiar
with ITIL practices
Project
Management
Colo
Certification
Comptia Server +
Timeline
Ingestion Region and Data Center Lead
Amazon.com
09.2012 - 09.2016
Data Center Build Engineer
Oracle
07.2008 - 08.2012
Data Center Technician
Detroit Engineered Products Inc. (Dep)
08.2005 - 07.2008
High School Diploma - undefined
Tahoma Sr. High School
High School Diploma -
Vocational High School - SeaTac Occupational Skills Center