Dylan Yates

Sales Executive – Accord Steel Cladding

• Client Liaison: Manage daily enquiries from builders, architects, and project managers to provide tailored steel cladding solutions for projects, including large builds like aircraft hangars and WWII bunker restorations.
• Quotations & Material Selection: Create accurate quotations and advise clients on selecting the best materials, including cladding, roofing sheets, flashings, and accessories.
• Product Expertise: Utilise in-depth product knowledge and understanding of available materials to ensure the right solutions are provided for each project.
• Sales & Customer Service: Oversee the full sales process, from initial enquiry through to final delivery, while maintaining excellent customer service and satisfaction.
• CAD & Technical Calculations: Use CAD software to visualise and calculate material requirements. Perform precise calculations based on purlin locations to ensure structural integrity and safety, adhering to industry safety regulations.
• Project Planning & Coordination: Support project planning and coordination with manufacturers and clients, ensuring smooth execution and timely deliveries.
• Hands-On Operations: Operate forklift to load and offload arctic vehicles, contributing to day-to-day yard operations.
• Supplier & Client Meetings: Attend meetings with suppliers and clients to discuss upcoming projects and ensure alignment on specifications and timelines.
• Travel & Commitment: Based on-site full-time, with a daily commute of over an hour, demonstrating dedication to the successful execution of projects across the UK.

• Provided front-of-house customer service, including order taking and payment processing.
• Maintained stockroom standards and ensured smooth daily operations.
• Received and checked large deliveries, verifying inventory against delivery notes.
• Operated online ordering systems and managed parcel collections.
• Retrieved stock safely using ladders, following health and safety procedures.