Dylan Smith

This was a temporary role with my HNC college course when I was working there I was reasonable for.

• Upheld confidentiality with sensitive information handling procedures.
• Maintained reception area stock of important forms and brochures.
• Checking in and out guests
• Moving equipment in and out the premiss
• Organizing records for GDPR
• Helping in other departments
• Handling guest grievances

• Assisted in stock control, reducing waste and overproduction.
• Calculated amount of materials necessary.
• Covered shift breaks and other production areas to minimise disruptions.
• Assisted in the training of new employees, creating a more efficient workforce.
• Accurately labelled and packaged items.
• Used cleaning chemicals safely to sanitise work spaces.
• Quality checked components to ensure smooth, compliant manufacturing and assembly processes.

This was a temporary role with college for my work experience qualification while working here I was reasonable for

• Maintained up-to-date knowledge of menu offerings to handle customer queries.
• Identified and addressed potential hazards to decrease accidents.
• Collected, washed and sanitised dishes and cooking utensils.
• Cleaned refrigerators, freezers and dry storage spaces to minimise contamination.
• Cleared tables to remove dirty utensils and leftover food items.
• Increased customer satisfaction by resolving issues.