Dylan Rimmer
Liverpool,merseyside
Summary
Reliable Crew Member with dynamic and flexible style. Completes high-volume orders to meet service targets while consistently maintaining food safety and quality, able to offer strong interpersonal and communication skills with experience in customer service and using Point of sale systems. Able to maintain a positive attitude and deliver high-quality service in fast-paced environments. Ready to use and develop problem-solving, time management, and collaboration skills.
Overview
1
1
year of professional experience
Work history
Crew member
McDonald's
Liverpool, Merseyside
2023.02 - 2023.12
- Maintained immaculate cleanliness standards by regularly cleaning and sanitising workstations.
- Ensured customer satisfaction with prompt and accurate order fulfillment.
- Assisted in staff training to enhance teamwork and improve service delivery.
- Resolved customer complaints quickly, restoring trust in our service quality.
- Prepared food items according to the established recipes maintaining consistency of taste and presentation.
- Operated cash registers accurately, ensuring proper handling of transactions.
- Collaborated with team members to maintain a friendly work environment promoting productivity.
- Upheld health and safety guidelines whilst preparing food items preventing cross-contamination risks.
- Coordinated with kitchen staff for timely preparation of orders reducing wait times for customers.
- Trained in food safety and hygiene practices.
- Prepared food and beverages within target timeframes.
Education
Bachelor of Science - biomedical science
Liverpool John Moores University
Liverpool 2024.09 -
A-Levels - Biology, Chemistry, Physics
Liverpool Lifesciences UTC
Liverpool 2022.09 - 2024.06
Skills
- Customer Service
- Interpersonal communication
- Food preparation
- POS system operation
- Upselling techniques
- Delivery app order processing
- Order accuracy
- Opening and closing processes
Timeline
Bachelor of Science - biomedical science
Liverpool John Moores University
2024.09 -
Crew member
McDonald's
2023.02 - 2023.12
A-Levels - Biology, Chemistry, Physics
Liverpool Lifesciences UTC
2022.09 - 2024.06