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As a Knowledge Content Specialist, I bring extensive experience in knowledge management, copywriting, and institutional design. Whether in a traditional office setting or remotely, I excel at collaborating with multidisciplinary teams to deliver exceptional copy that surpasses client expectations. With a solid drive to meet deadlines, I have a proven track record of creating engaging content.

In addition to my professional accomplishments, I am also an accomplished poet with a presence in prestigious publications such as The Poetry Review, Five Dials, and The Young Poet's Network. I am honored to have won the inaugural James Berry Poetry Prize and am thrilled to announce the upcoming publication of my debut poetry collection by Bloodaxe in October.


Industrious [Job Title] offers strong industry background coupled with dependable work ethic. Interprets blueprints and schematics to verify and execute job specifications. Excellent time-management and prioritisation skills. Dependable maintenance and repair professional with talent in troubleshooting and resolution. Addresses challenges with resourceful problem-solving and knowledge of industry standards. Skilled in mechanical installation and inspection.

 PERSONAL PROFILE: A proven and professional L&D professional who demonstrates a strong working knowledge in, training & development with a key focus towards business expansion and enhancing culture, currently undertaking the Chartered Institute of Personnel Development (CIPD) Associate diploma in L&D.    Primarily focusing on efficiency and effectiveness through recruiting, onboarding, managing training and facilitating workshops, developing digital learning solutions, and serving as a critical pillar of support for HR teams on their learning strategies and employee goals, while also analyzing performance gaps.    Successful at developing and improving training programs for employees at all levels. Good communicator, planner and conflict manager with advanced understanding of training needs for each department. 

Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Skilled Fabrication Welder with a proven track record in interpreting technical drawings and ensuring quality standards. Adept in team collaboration and hard work.

Detail-oriented customer service specialist with strong problem-solving and order processing skills. Successfully managed end-to-end order fulfillment, ensuring accuracy and customer satisfaction.

Strategic Key Account Lead with extensive experience in B2B telecom and NLD operations. Expertise in enterprise account management, commercial governance, billing accuracy, and cross-functional stakeholder coordination. Known for driving client satisfaction, revenue protection, and operational efficiency. IIM Calcutta alumnus.

Skilled Account Manager with a background in B2B business development. Experience includes strategic planning, negotiation, and establishing long-term customer relationships. Strengths lie in communication skills, adaptability, and analytical thinking to drive business growth. Significant impact made through successful client retention strategies and cross-functional collaboration. Results-driven Account Manager with a proven track record in B2B sales. Achieved a 16% annual revenue increase through strategic account management and effective communication.

Account Manager with 5+ years of experience driving revenue, retention, and long-term partnerships across multi-territory B2B client portfolios. Proven ability to manage contracts, quotes, budgets, and service delivery, while identifying growth opportunities and reducing account risk. Known for consultative selling, proactive account management, and cross-functional coordination that increase client satisfaction and lifetime value.

Skilled Account Manager with background in B2B business development. Experience includes strategic planning, negotiation, and establishing long-term customer relationships. Strengths lie in communication skills, adaptability, and analytical thinking to drive business growth. Significant impact made through successful client retention strategies and cross-functional collaboration.

Dylan Nichols

Summary

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Account Manager (B2B)

Head of Electronics / Senior Key Account Manager

Senior Storage Engineer

Education

Level 3 IT Apprenticeship - Microsoft Technology Associate

8x GCSEs - Maths And English

Skills

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Timeline

Account Manager (B2B)

Head of Electronics / Senior Key Account Manager

Senior Storage Engineer

Level 3 IT Apprenticeship - Microsoft Technology Associate

8x GCSEs - Maths And English

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