Dylan McGreevy
Belfast,Antrim
Summary
Proficient Crew Member skilled in order accuracy and cash handling. Implements time management strategies to efficiently juggle multiple tasks during busy periods, ensuring quality service. Maintains high hygiene standards while preparing and serving food, adhering to safety regulations.
Overview
2
2
years of professional experience
Work History
Crew Member
McDonald's
Belfast, Antrim
06.2024 - Current
- Delivered fast, accurate service for positive customer experience.
- Collaborated with team members to ensure smooth service during peak times, demonstrating strong teamwork skills.
- Handled customer complaints with empathy and professionalism, working to resolve issues quickly.
- Took customer orders accurately, offering menu recommendations and answering queries about ingredients.
- Processed payments efficiently, handling cash, credit card transactions, and providing accurate change.
- Handled customer complaints, using excellent problem-solving skills to resolve issues efficiently.
- Implemented time-management skills to handle multiple tasks efficiently during busy periods.
- Completed cleaning and serving tasks to high-quality standards.
- Worked within variety of kitchen stations, including food prep, cooking and dishwashing.
- Provided high-level customer service by going the extra mile to identify and cater to customer needs.
- Employed multitasking skills to switch fluidly between various activities and cope with high demand.
- Kept food preparation areas sanitised for excellent hygiene standards.
- Prepared food to match quality standards and customer expectations.
- Offered flexibility to work changing breakfast, lunch and dinner shifts
- Maintained cleanliness and organisation in dining and kitchen areas, adhering to health regulations.
- Advised customers on menu items, took orders and processed payments.
- Prepared food items following strict hygiene and safety standards, maintaining quality control.
- Served meals and beverages to guests promptly, ensuring a satisfying dining experience.
- Prepared coffee, tea and soft drinks for counter and drive-thru customers.
Education
GCSEs - Math,English,Science
All Saints College
Belfast, BFS01-2023
Skills
- Team collaboration
- Time management
- Problem resolution
- Customer service
- Order accuracy
- Food safety
- Cash handling
- Menu advising
- Quality control
- Hygiene standards
- Equipment maintenance
- Team player
- Trainable
- Hospitality and customer service
- Hygiene standards awareness
- Cash register operation
Timeline
Crew Member
McDonald's
06.2024 - Current
GCSEs - Math,English,Science
All Saints College