- Amateur Volleyball Player
- Digital Coding
Dylan Haw
20 Wheatsheaf Road,West Midlands
Summary
Ambitious and hardworking individual focused on personal development and skill enhancement through teamwork in a professional setting.
Overview
1
1
year of professional experience
Work History
Dessert Shop Worker
Sweet Therapy
Oldbury, West Midlands
08.2023 - 06.2024
- Took customer orders and processed transactions at point of sale till.
- Resolved customer complaints with empathy, ensuring positive experiences.
- Assisted customers in locating products, providing tailored recommendations to improve shopping experience.
- Assisted customers in locating products, offering recommendations based on specific needs.
- Delivered ready-to-serve desserts by boxing items for delivery and plating orders.
- Decorated desserts to enhance presentation, contributing to customer satisfaction.
- Maintained consistent shop readiness by cleaning throughout shift and at close.
- Kept shelves clean, organised and presentable through regular visual merchandising, especially during busy shopping periods.
- Monitored expiry dates of products, rotating stock and removing outdated items to maintain quality standards.
Placement Work
Kangaroo Pouch Day Nursery
Oldbury, West Midlands
10.2023 - 12.2023
- Created safe environment for child development by caring for children ages 1-5.
- Experience with looking after children ages 1-5 and creating a safe environment for child development.
- Established safe atmosphere for children, preventing accidents and ensuring immediate assistance when needed.
- Closely monitored child movements, ensuring children stayed safe and free from hazards.
- Followed strict safeguarding policies and procedures, maintaining health and safety of children and staff.
- Encouraged sharing and cooperation among children by monitoring interactions in a safe environment.
- Led children to clear up after activities to maintain a clean, safe and orderly environment.
- Cleaned and sanitised play areas and equipment for excellent health and hygiene standards.
- Provided empathetic care and support to children, nurturing emotional well-being and aiding in personal development.
- Managed conflict resolution among children, promoting positive behaviour and mutual respect in a supportive manner.
- Assisted in the preparation of nutritious snacks and meals, understanding the importance of dietary requirements and allergies.
- Entertained children with games, stories and age-appropriate films.
- Adapted communication styles to effectively engage with children at different developmental stages, ensuring inclusivity.
Education
GCSE - High School Education
Orminston Sandwell Community Academy
Oldbury Skills
- Customer service
- Conflict resolution
- Child development
- Safety awareness
- Visual merchandising
- Team collaboration
- Time management
- Food hygiene knowledge
- Hospitality services
References
- Kangaroo Pouch, 01384671499
- Sarah Hughes, 07956684859
Interests
Timeline
Placement Work
Kangaroo Pouch Day Nursery
10.2023 - 12.2023
Dessert Shop Worker
Sweet Therapy
08.2023 - 06.2024
GCSE - High School Education
Orminston Sandwell Community Academy