Summary
Overview
Work History
Education
Skills
References
Interests
Timeline
Generic

Dylan Haw

20 Wheatsheaf Road,West Midlands

Summary

Ambitious and hardworking individual focused on personal development and skill enhancement through teamwork in a professional setting.

Overview

1
1
year of professional experience

Work History

Dessert Shop Worker

Sweet Therapy
Oldbury, West Midlands
08.2023 - 06.2024
  • Took customer orders and processed transactions at point of sale till.
  • Resolved customer complaints with empathy, ensuring positive experiences.
  • Assisted customers in locating products, providing tailored recommendations to improve shopping experience.
  • Assisted customers in locating products, offering recommendations based on specific needs.
  • Delivered ready-to-serve desserts by boxing items for delivery and plating orders.
  • Decorated desserts to enhance presentation, contributing to customer satisfaction.
  • Maintained consistent shop readiness by cleaning throughout shift and at close.
  • Kept shelves clean, organised and presentable through regular visual merchandising, especially during busy shopping periods.
  • Monitored expiry dates of products, rotating stock and removing outdated items to maintain quality standards.

Placement Work

Kangaroo Pouch Day Nursery
Oldbury, West Midlands
10.2023 - 12.2023
  • Created safe environment for child development by caring for children ages 1-5.
  • Experience with looking after children ages 1-5 and creating a safe environment for child development.
  • Established safe atmosphere for children, preventing accidents and ensuring immediate assistance when needed.
  • Closely monitored child movements, ensuring children stayed safe and free from hazards.
  • Followed strict safeguarding policies and procedures, maintaining health and safety of children and staff.
  • Encouraged sharing and cooperation among children by monitoring interactions in a safe environment.
  • Led children to clear up after activities to maintain a clean, safe and orderly environment.
  • Cleaned and sanitised play areas and equipment for excellent health and hygiene standards.
  • Provided empathetic care and support to children, nurturing emotional well-being and aiding in personal development.
  • Managed conflict resolution among children, promoting positive behaviour and mutual respect in a supportive manner.
  • Assisted in the preparation of nutritious snacks and meals, understanding the importance of dietary requirements and allergies.
  • Entertained children with games, stories and age-appropriate films.
  • Adapted communication styles to effectively engage with children at different developmental stages, ensuring inclusivity.

Education

GCSE - High School Education

Orminston Sandwell Community Academy
Oldbury

Skills

  • Customer service
  • Conflict resolution
  • Child development
  • Safety awareness
  • Visual merchandising
  • Team collaboration
  • Time management
  • Food hygiene knowledge
  • Hospitality services

References

  • Kangaroo Pouch, 01384671499
  • Sarah Hughes, 07956684859

Interests

  • Amateur Volleyball Player
  • Digital Coding

Timeline

Placement Work

Kangaroo Pouch Day Nursery
10.2023 - 12.2023

Dessert Shop Worker

Sweet Therapy
08.2023 - 06.2024

GCSE - High School Education

Orminston Sandwell Community Academy
Dylan Haw